Care Navigator - (Grants Pass/Josephine County)
About The Position
The Care Navigator, who can be any person with medical experience (Medical Assistant, Certified Nursing Assistant, Emergency Medical Technician, etc.) will meet with members in their homes to complete preventative screenings. As a Care Navigator, you will work with and within physician practices to review medical charts with the goal of capturing missing data that will support care gap closures. In the Care Navigator role, you will also communicate with patients regularly to obtain current statuses, review visit plans, provide education, and collaborate with other professional staff. Additionally, you will coordinate appointments and other service needs for a higher rate of care gap closure while meeting the outlined quality measurements. This position requires travel to Grants Pass, around Josephine County, and surrounding areas to provide in-home support to our patients.
Requirements
- One (1) year of medical experience.
- RMA, CMA, CNA, and/or EMT experience.
- Must have the willingness to drive with a clean driving record.
- Reliable transportation.
- Excellent communication skills, both verbal and written.
- Requires problem-solving and decision-making.
- Must be able to work in a self-directed environment.
- Must have a willingness to drive and a good driving record.
- Identify and resolve problems in efficient and effective ways.
- Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.
- Adapts to changing business needs, conditions, and work responsibilities.
Nice To Haves
- Associate’s degree is preferred.
- Medical Assistant schooling is strongly preferred.
- Medical Assistant certification preferred.
- Certified Nursing Assistant certification preferred.
- Emergency Medical Technician certification preferred.
Responsibilities
- Work collaboratively within a team setting to provide positive patient outcomes.
- Demonstrate professional, appropriate, and effective communication with patients, families, and other team members to ensure the continuum of care.
- Maintain patient confidentiality, following HIPPA guidelines and regulations.
- Will be required to travel to assigned members’ homes for screenings.
- Adheres to outpatient treatment center policies and procedures to ensure safety and quality care.
- Perform in-home preventative care testing and education.
- Collect and submit data to and from EMR.
- Demonstrate a positive and professional attitude in providing customer service and quality care.
- Performs other duties as assigned.
Benefits
- Paid Orientation and Training
- Insurance – Medical, Dental, Vision, and Life
- 401k Plan – 3% match
- Employee Assistance Program
- Tuition Reimbursement
- Continued Education Support
- Mileage Reimbursement (if applicable)
- Referral Bonuses
- Paid Holidays (9 days)
- Paid Time Off (15 days)
- Paid Volunteer Hours
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
