Caseworker 2 - 1128

CENTRAL COUNTIES CENTER FOR MENTAL•Belton, TX

10d•$23

About The Position

Performs highly complex clinical services work. Work involves clinical screenings, assessments, and determinations for hospitalization and/or ongoing service eligibility based on consumer needs both in-office and within the community. Coordinates, links, and authorizes appropriate services and monitors consumer progress with meeting stabilization goals. Works under limited supervisor with considerable latitude for the use of initiative and independent judgment. This position provides a majority of services in the community, such as homes, jail settings, shelters, hospitals, and other environments in which the client lives and thrives. Due to this, this position is required to travel frequently within the service area and may interact frequently with clients, families, law enforcement/justice system officials, hospital staff, and other community stakeholders involved in the recovery of the individual they are serving.

Requirements

Experience in a field relating to the agency program.
Graduation from an accredited four-year college or university with a major course work in a psychology, social work, or a relevant field to the assignment.
Experience and education may not be substituted for one another.
Knowledge of community resources; of case management principles, objectives, standards, and methods; and of program policies and procedures.
Ability to assess client needs, to coordinate client services, and to work well with others.
Knowledge of mental illness and emotional components of physical illness; of rehabilitation and psychotherapeutic methods; of casework principles; of community resources; and of the principles, methods, techniques and practices of clinical work.
Ability to proficiently utilize computer programs, e.g., Microsoft Word and Excel.
Ability to effectively handle potentially aggressive behavior in a positive manner.
Ability to communicate effectively, both verbally and in writing.
Ability to perform tasks effectively and efficiently.
Ability to plan and schedule work and implement directives without constant supervision.
Ability to present a professional appearance and conduct when representing the Center.
Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a strong spirit of teamwork.
Ability to establish and maintain effective working relationships with staff, other agencies and the general public using tact, courtesy and good judgment.
Ability to communicate effectively, both verbally and in writing.
Work behavior must be compatible with Center value statement and Policies and Procedures Manual contributing to an environment of problem solving, building trust, conflict resolution, and customer service.
Ability to perform tasks effectively and efficiently.
Ability to plan and schedule work and implement directives without constant supervision.
Ability to present a professional appearance and conduct when representing the Center.
Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a strong spirit of teamwork.
Ability to establish and maintain effective working relationships with staff, other agencies and the general public using tact, courtesy and good judgment.
Must have and maintain a valid drivers’ license with an acceptable driving record.
Pursuant to Texas Health and Human Services Performance Contract Information Item V, incumbent hired must provide proof of a negative TB test within two weeks of employment and annually thereafter.

Nice To Haves

Bilingual: Spanish Preferred

Responsibilities

MCOT staff will, using best clinical practices and benchmark standards, complete a crisis assessment on any individual who presents in crisis at Central Counties Services’ clinic locations.
When assigned the primary on-call status, MCOT staff will respond to calls dispatched through Avail Solutions crisis hotline to complete a face-to-face crisis assessment within the designated timeframes outlined in CCS MCOT policies and procedures (which are established based on TAC code.)
MCOT staff will provide follow-up sessions on all crisis encounters.
MCOT staff will provide 24 or 48-hour follow-up face-to face sessions depending on status of client.
When assigned to iPad coverage, MCOT staff will promptly respond to calls to complete virtual assessments or in person, if requested.
Make appropriate determination for client placement depending on level of current risk based on information gathered from crisis assessment and Columbia Suicide Severity Rating Scale.
If client is determined to meet criteria for an outpatient level of care, then a safety plan will be created or reviewed on-site with the client.
Documentation in the EHR that a safety plan was completed is required.
A copy of the safety plan is to be provided to the client.
Provide State Mental Health Facility (SMHF) or private hospital discharge follow up within seven days, and assist individuals with transition to services.
Identifies problem areas, service gaps, and areas that are barriers to services for clients as needed and/or requested by assessing individuals’ current and ongoing needs with regards to support systems and available community resources, schools, and facilities, etc., as needed and requested by the individual.
Actively participates as a member of the MCOT Team through process improvements and problem solving initiatives.
Document case records, assessments, person centered recovery plans and progress notes according to Center requirements and Texas Administrative Codes.
Employees will maintain complete and accurate consumer medical records and keep all such information confidential.
Meet crisis response timeliness requirements for assessment requests as identified by the State of Texas – Emergent within one hour, Urgent within eight hours, and Routine within twenty-four hours.
Collaborates with all community stakeholders regarding mental health crisis concerns.
Complete and report updates for the Inpatient Care Waitlist for clients according to MCOT policies and procedures.
Meets all clinical needs and minimum service requirements according to Center staff training requirements, Resilience & Disease Management Design and Texas Administrative Codes.
Documents all services in a progress note according to MCOT standards that is at the end of shift.
Must stay compliant with all required training.
Participates in Random Moment Time Study/Medicaid Administrative Claiming (MAC) as necessary.
Professional Development - This function requires the employee to successfully complete training and continuing education as required by professional standards and the Center in a timely manner.
The employee will engage in learning opportunities and activities that enhance and improve their service delivery to consumers.
Provides on call coverage to the Center on an assigned basis for after hours and weekends-responding appropriately and timely to requests from Center staff.
Performs related work as assigned by Supervisor.
Demonstrate high ethical standards, trustworthiness, and personal integrity.
Regular attendance, dependability, and promptness are required for the 8-5 work day or agreed upon hours to ensure consistency and completeness of program’s processes.
Frequent daily driving within the catchment area is required.
Will provide initial screening for and provide monitoring and assistance with the Bell County Diversion Center intake process.