CBO Revenue Cycle Supervisor

UVA Health

About The Position

The CBO Revenue Cycle Supervisor focuses on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis. This role is responsible for overseeing the entire process of billing, collecting, and reconciling patient accounts. Revenue cycle staff manage claims submission, payment processing, and account resolution to ensure that the university healthcare system captures and maximizes revenue while maintaining compliance with regulations. Analyzes, plans, evaluates, and implements processes designed to maintain KPI’s at or exceeding determined benchmarks for assigned team(s). Provides day-to-day supervision of assigned CBO staff. Serves, manages, and supports internal and external customers to the CBO. Suggests and participates in performance improvement activities. Investigates documents and resolves problems and complaints. Is accountable for own work responsibilities. Maintains a positive and professional work environment. Communicates appropriately using good interpersonal skills Assumes responsibilities for professional development of self and contributes to and assists with the professional development of others. Other duties may be assigned as needed.

Requirements

High School Graduate or Equivalent required.
4 years of relevant experience required, with at least one year in lead position.
Working knowledge of all systems used in medical provider billing CPT HCPCS ICD-10 and modifiers and thorough knowledge of third-party billing and reimbursement is required.

Nice To Haves

Bachelor's degree is preferred.
2 years’ Supervisory experience preferred.

Responsibilities

Analyzes, plans, evaluates, and implements processes designed to maintain KPI’s at or exceeding determined benchmarks for assigned team(s).
Provides day-to-day supervision of assigned CBO staff.
Serves, manages, and supports internal and external customers to the CBO.
Suggests and participates in performance improvement activities.
Investigates documents and resolves problems and complaints.
Is accountable for own work responsibilities.
Maintains a positive and professional work environment.
Communicates appropriately using good interpersonal skills
Assumes responsibilities for professional development of self and contributes to and assists with the professional development of others.
Other duties may be assigned as needed.