Channel Account Manager

Careers at Crestron•Plano, TX

7d•Hybrid

About The Position

At Crestron Electronics, Inc we build the technology that integrates technology. We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world! Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security. The Channel Account Manager owns the growth, health, and execution of Crestron’s business through channel partners (authorized dealers) within an assigned territory. This role combines partner enablement, joint go-to-market planning and pipeline acceleration to drive sustained revenue and market share for Crestron’s portfolio. You will be the primary point of contact for partner leadership, sales, engineering, and marketing teams—ensuring partners are trained, certified, motivated, and aligned to Crestron’s strategic priorities. This is a hybrid position requiring 3-5 days per week in our Plano TX Crestron Office.

Requirements

Channel sales/account management (focus on consultative, solutions, relationship selling
Proven success managing distributors/resellers/integrators with revenue accountability and forecast ownership
Strong knowledge of AV-over-IP, UC platforms (Teams/Zoom), control systems, or smart building solutions.
Effectively manage daily key activities within Crestron CRM (Salesforce)
Location: Must be able to commute to our office location in Plano 3-5 days/week - located at 7250 Dallas Pkwy, Plano, TX 75024
Travel: Must be able to travel 3-5 times/year for on-site partner meetings, major tradeshows and customer demos/training
Education: College degree - preferred

Nice To Haves

Prior experience with Crestron or competitive Technical/AV ecosystems preferred
Familiarity with verticals (enterprise, education, government, healthcare, hospitality, luxury residential) preferred

Responsibilities

Build and execute territory channel plans with measurable revenue, margin, and growth targets
Develop joint business plans with priority partners: set quarterly goals, MDF usage, enablement milestones, and pipeline targets
Maintain account coverage models for top partners (e.g., tiering, frequency plans, executive alignment, and cadence).
Own partner forecast accuracy and sales attainment through maximizing account value and spend.
Perform ongoing pipeline reviews (opportunity validation, stage hygiene, close plans) using Salesforce.
Leverage strategic pricing, demo units, proof-of-concept engagements, and technical pre-sales support to eliminate friction and accelerate deal closure.
Ensure partner sellers and engineers are trained/certified across Crestron’s portfolio
Drive adoption of Crestron partner portals, quoting tools, and technical resources.
Align with Regional Sales, Technical Services, Product Marketing, and Operations to drive revenue and improve customer experience.
Deliver executive QBRs with key partners and Crestron leadership.
Provide voice of channel feedback to product teams (market requirements, competitive insights, feature gaps).