Child Nutrition Summer Compliance Monitor

Greater Pittsburgh Community Food Bank•Duquesne, PA

1d•Onsite

About The Position

Greater Pittsburgh Community Food Bank delivers meals to thousands of children in Allegheny County through the Summer Food Service Program (SFSP). We administer this USDA program making meals available in the summertime to children who receive free and reduced meals at school during the school year. We support our partners serving children by problem solving food access challenges; as well as connecting partners to additional programs where applicable, resources and equipment through Impact Grants, and on-site coaching for site staff as needed. The Child Nutrition Summer Compliance Monitor supports the administrative and programmatic work of the Food Bank as it acts as a Sponsor of the USDA and PA Department of Education (PDE) administered Summer Food Service Program (SFSP). The Monitor is primarily responsible for conducting required in-person monitoring visits, as well as service delivery and support visits to the site. Monitors will maintain all regulatory records associated with visits. Monitors will also be the primary customer service agent for their respective sites. This position is largely based in the field with time spent traveling to multiple program sites each day. The Monitor will also provide day-to-day programmatic support to sites and the Child Nutrition Team as needed. This person works as a member of a team to achieve Child Nutrition goals and to fulfill the mission of Greater Pittsburgh Community Food Bank, to leverage the power of community to achieve lasting solutions to hunger and its root causes.

Requirements

High School degree or GED required
Act 33 & 34 Clearances
Federal Criminal History Record Information (FBI Report)
Prior experience with the Summer Food Service Program strongly preferred
Ability, experience, and willingness to respectfully work with diverse populations
Possess an attitude of collaboration and teamwork for working with colleagues and a genuine joy for working with community organizations
Utilize high quality customer service skills including listening objectively and exhibiting calmness and helpfulness
Strong problem-solving skills
Demonstrate strong organization and time management skills, including the ability to multi-task, prioritize workload, meet goals, and follow through on tasks. Great attention to detail and accuracy
Excellent written and verbal communication skills
Possess mid-level computer skills, including email communication, updating spreadsheets, and scanning/printing reports as well as comfort with learning and training others on new technology
Must possess a vehicle and valid Pennsylvania Driver’s license OR possess a license and be willing to drive a Food Bank vehicle. Work travel is reimbursed at the federal reimbursement rate.
Must be willing to work in person, five days per week, 8:00 am-4:30 pm (including 30-minute optional unpaid lunch break), with no more than five personal days off (unpaid). Due to demands of start-up, personal days off cannot be used without prior approval during the period of May 18-July 3. The Food Bank is closed May 25, June 19 and July 3.
Able to lift 25 pounds without assistance

Nice To Haves

Prior experience with the Summer Food Service Program strongly preferred

Responsibilities

Complete training provided by the Child Nutrition Youth Café team
Participate in necessary team meetings and team building activities
Monitor partner food service sites daily, most days per week across our service area to ensure compliance with USDA regulations
Conduct quality and performance checks of providers during monitoring visits
Assist with registration of new food service sites and supporting onboarding process requirements
Collect and enter information reported from food service sites required for reimbursement (attendance, meals served, numbers enrolled) as needed
Communicate with food service sites regarding weekly orders, supplies, food quality concerns, delivery issues and other needs
Coach sites that are experiencing compliance challenges
Make regular visits to sites to help ensure site success, shift meal orders, deliver supplies, and collect paperwork.
Track partner information and maintain a record of partner communication and support provided
Assist with the collection and filing of regulatory paperwork required for compliance with USDA programs and in preparation for administrative review by the PA Department of Education
Assist with organization and distribution of back-up meals and supplies for program operations and outreach for partners
Support outreach efforts to increase program participation (e.g. distributing flyers in communities identified, helping with social media, collecting feedback from participants and their parents/caregivers)
Work well in a fast-paced environment and adjust work plan regularly to respond to immediate partner needs
Carry out additional responsibilities as determined by the Child Nutrition Youth Café Programs Manager