Claim Center Representative

Chubb • Chesapeake, OH

8d • Onsite

About The Position

As a Claim Center Representative in Operations, you will join a diverse team responsible for providing back-office support to NA Claims and contributing to the delivery of an exceptional client experience. The primary responsibilities include claim file maintenance, processing payments and financial transactions, managing forms and correspondence, and claim reporting within a fast-paced, deadline-driven environment.

Responsibilities

• Process assigned work according to defined workflows and guidelines to deliver quality results and internal customer service.
• Balance quality and productivity expectations within a high-volume, transactional environment to meet business and customer service demands.
• Ensure all activities are documented completely and accurately.
• Recognize, prioritize, and escalate priority requests according to established guidelines.
• Create and maintain accurate productivity logs to track department results.
• Communicate effectively with business partners to meet customer requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed