Claims Admin Supervisor

CorVel Corporation • Dallas, TX

1d • $19 - $31 • Hybrid

About The Position

The Claims Admin Supervisor oversees operations of a team of Claims Assistants, which may include one or more of the following functions: human resources, customer service, support and training on internal systems.

This is a hybrid position.

Requirements

• Ability to work on several concurrent tasks and prioritize workload with minimal direction while meeting deadlines and maintaining strong customer service orientation
• Strong attention to detail with a high commitment to accuracy
• Excellent written and verbal communication skills
• Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Outlook and Excel
• High school diploma required
• Pay Range: $19.24 - $31.04 per hour

Nice To Haves

• college degree preferred
• Prior supervisory experience preferred
• Experience in the worker’s compensation claims industry preferred

Responsibilities

• Responsible for directing a team of Claims Assistants in their day-to-day operations, ensuring employees have all the tools and resources needed to be successful in their role
• Identify, analyze, and solve escalated problems outside of standard processes
• Ensure staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements
• Direct training efforts for new employees and oversee ongoing training for existing staff
• Responsible for the quality of service provided by Claims Assistant team
• Responsible for human resources matters directly related the team supervised with support from HR Business Partner as needed; including employee performance management
• Serve as back up for Claims Assistant tasks as needed including setting up of new claims, recording of documentation, and assisting with customer phone calls and examiner support
• Maintain employee confidence and protect operations by keeping sensitive information confidential
• Additional duties as required

Benefits

• Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees