Claims Admin Supervisor

CorVel Career Site•Dallas, TX

1d•$19 - $31•Hybrid

About The Position

The Claims Admin Supervisor oversees operations of a team of Claims Assistants, which may include one or more of the following functions: human resources, customer service, support and training on internal systems. This is a hybrid position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Responsible for directing a team of Claims Assistants in their day-to-day operations, ensuring employees have all the tools and resources needed to be successful in their role Identify, analyze, and solve escalated problems outside of standard processes Ensure staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements Direct training efforts for new employees and oversee ongoing training for existing staff Responsible for the quality of service provided by Claims Assistant team Responsible for human resources matters directly related the team supervised with support from HR Business Partner as needed; including employee performance management Serve as back up for Claims Assistant tasks as needed including setting up of new claims, recording of documentation, and assisting with customer phone calls and examiner support Maintain employee confidence and protect operations by keeping sensitive information confidential Additional duties as required KNOWLEDGE & SKILLS: Ability to work on several concurrent tasks and prioritize workload with minimal direction while meeting deadlines and maintaining strong customer service orientation Strong attention to detail with a high commitment to accuracy Excellent written and verbal communication skills Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Outlook and Excel EDUCATION & EXPERIENCE: High school diploma required; college degree preferred Prior supervisory experience preferred Experience in the worker’s compensation claims industry preferred PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $19.24 - $31.04 per hour A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Hybrid

Requirements

Ability to work on several concurrent tasks and prioritize workload with minimal direction while meeting deadlines and maintaining strong customer service orientation
Strong attention to detail with a high commitment to accuracy
Excellent written and verbal communication skills
Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Outlook and Excel
High school diploma required
Prior supervisory experience preferred
Experience in the worker’s compensation claims industry preferred

Nice To Haves

college degree preferred
Prior supervisory experience preferred
Experience in the worker’s compensation claims industry preferred

Responsibilities

Responsible for directing a team of Claims Assistants in their day-to-day operations, ensuring employees have all the tools and resources needed to be successful in their role
Identify, analyze, and solve escalated problems outside of standard processes
Ensure staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements
Direct training efforts for new employees and oversee ongoing training for existing staff
Responsible for the quality of service provided by Claims Assistant team
Responsible for human resources matters directly related the team supervised with support from HR Business Partner as needed; including employee performance management
Serve as back up for Claims Assistant tasks as needed including setting up of new claims, recording of documentation, and assisting with customer phone calls and examiner support
Maintain employee confidence and protect operations by keeping sensitive information confidential
Additional duties as required