Clerk 1-Foreclosure/Delinquent Collection

Lucas County•Toledo, OH

4d•Onsite

About The Position

This entry-level position serves to provide basic & routine services to taxpayers. While each department of this Office has a primary focus, employees are encourage to cross train. Not every Clerk 1 will be required to perform all the essential job functions listed below, but every Clerk 1 should have core competencies in the department to which they are assigned.

Requirements

Successful completion of an undergraduate degree in a related field, OR high school graduate or GED and three year of documented education, training and/or experience in real estate transactions including title and legal, delinquent collections, and/or cash management, including cashier duties and banking.
Knowledge in internet research skills
Intermediate customer service skills, including ability to maintain professionalism
Intermediate organizational skills
Intermediate knowledge of professional writing standards
Intermediate knowledge in IAS World
Intermediate skills in using Microsoft Office, including Excel
Ability to work productively in a team or as a group
Ability to multi-task in a fast pace environment
Knowledge of the basic understanding of real estate transactions
Ability in data entry skills
Ability to work accurately and repetitively

Responsibilities

Assist in the Delinquent/Collections Que
Assist with opening mail
Assist general public, lawyers, realtors and bankers
Other related duties as assigned
Basic knowledge in assisting with preparing cases for Sheriff Sale
Basic knowledge in ordering title work and communicating with title companies
Basic knowledge of city of Toledo inspections and code violations regarding foreclosure cases
Basic knowledge in maintaining file in hard copy and electronic in accordance with the retention schedule
Basic knowledge in reviewing completed cases for transfer to Prosecutors’ office
Basic knowledge in preparing cases for sheriff sale and assist in management of case assignment and flow
Basic knowledge in using all resources available to locate all parties associated with particular parcels of land within Lucas County
Basic knowledge of the foreclosure process, including court costs and ordering title work
Basic knowledge of title work and investigative research
Ability to maintain files both in hard copy and electronically
Ability in responding to taxpayer questions regarding foreclosure and the foreclosure process
Basic knowledge of delinquent collection process
Basic skill in enrolling delinquent taxpayers into payment
Basic knowledge in monitoring payment plans: ability to calculate penalty and interest, prepare defaulted bills, keep a record of completed and defaulted plans per the schedule of retention
Basic knowledge in helping taxpayers enroll in TIPP when delinquency is paid in full
Basic knowledge of Lucas County Land Bank and Auditor processes such as side lot transfer, owner occupied credit, and tax adjustments
Basic knowledge of the foreclosure process including court costs, and ordering title work
Basic knowledge of the City of Toledo inspections/code violations in regards to foreclosed properties