Clerk 2 - Child Support Services
About The Position
Description Benefits of Joining Our Team Hours: 8:30am – 4:30pm (may vary) Starting rate of pay: $16.10/hr Full‑time employment with paid lunch hour Pay increase to $17.02/hr after successful completion of 180‑day probationary period, with annual increases thereafter Medical, prescription, dental, and vision benefits 15.5 paid holidays each year 80 hours of paid vacation annually after one year of service 40 hours of personal leave each year Bi‑weekly accrual of sick leave (up to 120 hours per year) 14% employer contribution to OPERS (Ohio Public Employees Retirement System) Employee Wellness Program Employer‑paid Life and Accidental Death & Dismemberment Insurance Flexible Spending Account option Voluntary Short‑Term and Long‑Term Disability Insurance Key Responsibilities: Prepare routine and repetitive correspondence, including letters, memos, and reports. Perform computer-based tasks, including OnBase imaging, according to detailed instructions. Provide Receiving Clerk duties as assigned, which may include unloading supplies, distributing materials, maintaining storage areas, and performing postal runs. Perform Front Desk Reception duties, including greeting visitors, logging clients in, directing them to appropriate staff, operating the central console, and providing basic payment information. Provide clerical support such as answering and directing calls, scheduling appointments, operating office equipment, filing, and retrieving data. Sort, file, alphabetize, and copy documents, including court judgment entries. Assist with incoming and outgoing mail processing and routing. Maintain and locate electronic and paper files; perform imaging assignments. Run payment history screens for agency personnel, courts, and clients. Assist Case Managers by performing clerical and data entry tasks using Microsoft Office and other programs. Assist in large-scale and special project work as needed. Maintain confidentiality in accordance with agency policies. Help train new clerks. Perform other related duties as assigned. Knowledge, Skills, and Abilities: Knowledge of office practices and procedures, agency policies , government processes , and office equipment. Strong typing, English, spelling, and grammar skills. Skill in operating office equipment, computers, scanners, and standard software applications. Ability to follow written and oral instructions, maintain records, classify information, and handle confidential material securely. Ability to solve routine problems, work independently or as part of a team, and manage multiple tasks. Physical ability to push, pull, lift, and move up to 50 pounds. Ability to drive agency vehicles when required. Equipment Operated: Personal computer, telephone systems, standard office equipment, scanning and imaging equipment, and agency vehicles. Qualifications Minimum Qualifications: High school diploma or equivalent. At least six (6) months of clerical or administrative support experience involving data entry and filing. Ability to lift up to 50 pounds. Valid driver’s license with a driving record that meets Lucas County insurability standards. Licensure/Certification: Must possess and maintain a valid driver’s license meeting Lucas County insurability requirements.
Requirements
- Knowledge of office practices and procedures, agency policies , government processes , and office equipment.
- Strong typing, English, spelling, and grammar skills.
- Skill in operating office equipment, computers, scanners, and standard software applications.
- Ability to follow written and oral instructions, maintain records, classify information, and handle confidential material securely.
- Ability to solve routine problems, work independently or as part of a team, and manage multiple tasks.
- Physical ability to push, pull, lift, and move up to 50 pounds.
- Ability to drive agency vehicles when required.
- High school diploma or equivalent.
- At least six (6) months of clerical or administrative support experience involving data entry and filing.
- Ability to lift up to 50 pounds.
- Valid driver’s license with a driving record that meets Lucas County insurability standards.
- Must possess and maintain a valid driver’s license meeting Lucas County insurability requirements.
Responsibilities
- Prepare routine and repetitive correspondence, including letters, memos, and reports.
- Perform computer-based tasks, including OnBase imaging, according to detailed instructions.
- Provide Receiving Clerk duties as assigned, which may include unloading supplies, distributing materials, maintaining storage areas, and performing postal runs.
- Perform Front Desk Reception duties, including greeting visitors, logging clients in, directing them to appropriate staff, operating the central console, and providing basic payment information.
- Provide clerical support such as answering and directing calls, scheduling appointments, operating office equipment, filing, and retrieving data.
- Sort, file, alphabetize, and copy documents, including court judgment entries.
- Assist with incoming and outgoing mail processing and routing.
- Maintain and locate electronic and paper files; perform imaging assignments.
- Run payment history screens for agency personnel, courts, and clients.
- Assist Case Managers by performing clerical and data entry tasks using Microsoft Office and other programs.
- Assist in large-scale and special project work as needed.
- Maintain confidentiality in accordance with agency policies.
- Help train new clerks.
- Perform other related duties as assigned.
Benefits
- Hours: 8:30am – 4:30pm (may vary)
- Starting rate of pay: $16.10/hr
- Full‑time employment with paid lunch hour
- Pay increase to $17.02/hr after successful completion of 180‑day probationary period, with annual increases thereafter
- Medical, prescription, dental, and vision benefits
- 15.5 paid holidays each year
- 80 hours of paid vacation annually after one year of service
- 40 hours of personal leave each year
- Bi‑weekly accrual of sick leave (up to 120 hours per year)
- 14% employer contribution to OPERS (Ohio Public Employees Retirement System)
- Employee Wellness Program
- Employer‑paid Life and Accidental Death & Dismemberment Insurance
- Flexible Spending Account option
- Voluntary Short‑Term and Long‑Term Disability Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
