Clerk 2 - Child Support Services
About The Position
Benefits of Joining Our Team • Hours: 8:30am – 4:30pm (may vary) • Starting rate of pay: $16.10/hr • Full‑time employment with paid lunch hour • Pay increase to $17.02/hr after successful completion of 180‑day probationary period, with annual increases thereafter • Medical, prescription, dental, and vision benefits • 15.5 paid holidays each year • 80 hours of paid vacation annually after one year of service • 40 hours of personal leave each year • Bi‑weekly accrual of sick leave (up to 120 hours per year) • 14% employer contribution to OPERS (Ohio Public Employees Retirement System) • Employee Wellness Program • Employer‑paid Life and Accidental Death & Dismemberment Insurance • Flexible Spending Account option • Voluntary Short‑Term and Long‑Term Disability Insurance
Requirements
- Knowledge of office practices and procedures, agency policies, government processes, and office equipment.
- Strong typing, English, spelling, and grammar skills.
- Skill in operating office equipment, computers, scanners, and standard software applications.
- Ability to follow written and oral instructions, maintain records, classify information, and handle confidential material securely.
- Ability to solve routine problems, work independently or as part of a team, and manage multiple tasks.
- Physical ability to push, pull, lift, and move up to 50 pounds.
- Ability to drive agency vehicles when required.
Responsibilities
- Prepare routine and repetitive correspondence, including letters, memos, and reports.
- Perform computer-based tasks, including OnBase imaging, according to detailed instructions.
- Provide Receiving Clerk duties as assigned, which may include unloading supplies, distributing materials, maintaining storage areas, and performing postal runs.
- Perform Front Desk Reception duties, including greeting visitors, logging clients in, directing them to appropriate staff, operating the central console, and providing basic payment information.
- Provide clerical support such as answering and directing calls, scheduling appointments, operating office equipment, filing, and retrieving data.
- Sort, file, alphabetize, and copy documents, including court judgment entries.
- Assist with incoming and outgoing mail processing and routing.
- Maintain and locate electronic and paper files; perform imaging assignments.
- Run payment history screens for agency personnel, courts, and clients.
- Assist Case Managers by performing clerical and data entry tasks using Microsoft Office and other programs.
- Assist in large-scale and special project work as needed.
- Maintain confidentiality in accordance with agency policies.
- Help train new clerks.
- Perform other related duties as assigned.
Benefits
- Hours: 8:30am – 4:30pm (may vary)
- Starting rate of pay: $16.10/hr
- Full‑time employment with paid lunch hour
- Pay increase to $17.02/hr after successful completion of 180‑day probationary period, with annual increases thereafter
- Medical, prescription, dental, and vision benefits
- 15.5 paid holidays each year
- 80 hours of paid vacation annually after one year of service
- 40 hours of personal leave each year
- Bi‑weekly accrual of sick leave (up to 120 hours per year)
- 14% employer contribution to OPERS (Ohio Public Employees Retirement System)
- Employee Wellness Program
- Employer‑paid Life and Accidental Death & Dismemberment Insurance
- Flexible Spending Account option
- Voluntary Short‑Term and Long‑Term Disability Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
