Clerk-Information Desk

Baptist • Jackson, MS

28d

About The Position

Handles all telephone calls and walk-up requests for designated area. Administers department programs and services. Performs other duties as assigned.

Requirements

• 3 years general office or customer service-related experience.
• Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency.
• Skill to write legibly and record information accurately as necessary to perform job duties.
• Basic computer skills and excellent customer service skills.

Nice To Haves

• 3 years general office or customer service-related experience.
• Experience with basic office equipment.

Responsibilities

• Answers telephones and greets customers using customer service techniques to promote positive image of organization.
• Triages requests to appropriate service or department, utilizing hospital lists and resources.
• Monitors services and supplies for accuracy and effectiveness, maintaining reports and departmental documentation.
• Utilizes department modules to orient new employees and volunteers to role to assure accurate and effective services.
• Completes assigned goals.

What This Job Offers

• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees