Clerk Retail - On Call
About The Position
Clerk Retail will report to Assistant Manager Retail. Clerk Retail will assist guests, selling merchandise, and cash handling in the gift shop. Monitors and maintains stock levels within the department. Provides outstanding guest service. Core Responsibilities: Sells gift shop merchandise, including pre-packaged food and beverage (both alcoholic and non-alcoholic), cashiering accurately and efficiently. Ensures merchandise stock levels are appropriately maintained and informs supervisor of any stock level irregularities. Provides outstanding guest service to all gift shop guests. Monitors and maintain cleanliness, sanitation and organization of the gift shop. Obtains assigned bank and ensures accuracy of contracted monies. Documents all guest requests, complaints or problems. Maintains confidentiality of guest information and pertinent property data. Remain knowledgeable at all times of all property features, services, and hours of operation. Assist guests with any questions, concerns, or complaints. Performs other duties as assigned. Consistent and regular attendance is an essential function of this job.
Requirements
- Minimum 21 years of age.
- Minimum 1 year experience performing same or similar job functions.
- Outstanding guest service skills.
- High school diploma or equivalent preferred.
- Ability to compute basic mathematical calculations quickly and accurately (add, subtract, multiply and divide numbers).
- Ability to effectively communicate in English, both written and verbal.
- Able to successfully use computers and calculators.
- TAM card is required.
Nice To Haves
- Previous experience using suggestive up-selling techniques in a retail environment preferred.
Responsibilities
- Sells gift shop merchandise, including pre-packaged food and beverage (both alcoholic and non-alcoholic), cashiering accurately and efficiently.
- Ensures merchandise stock levels are appropriately maintained and informs supervisor of any stock level irregularities.
- Provides outstanding guest service to all gift shop guests.
- Monitors and maintain cleanliness, sanitation and organization of the gift shop.
- Obtains assigned bank and ensures accuracy of contracted monies.
- Documents all guest requests, complaints or problems.
- Maintains confidentiality of guest information and pertinent property data.
- Remain knowledgeable at all times of all property features, services, and hours of operation.
- Assist guests with any questions, concerns, or complaints.
- Performs other duties as assigned.
- Consistent and regular attendance is an essential function of this job.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
