Client Benefits Specialist, Employee Health & Benefits

Marsh McLennan•Greenville, NC

19h•Hybrid

About The Position

Client Benefits Specialist, Employee Health and Benefits Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Benefits Specialist at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). A day in the life. As a Client Benefits Specialist, you'll be a valuable member of our team, working closely with our client’s workforce. Your primary focus will be on delivering exceptional customer service by effectively communicating with individuals both within and outside of our organization. In this role, you'll have the responsibility of solving problems and providing consultation as it pertains to benefit plans. Collaboration with external vendors will also be an important aspect of your job. You'll work closely with vendors to ensure the smooth implementation and management of benefit programs. Given the nature of the role, you'll often have access to confidential information. It's of utmost importance that you handle this information with the highest level of care and discretion, making decisions based on its sensitivity. Overall, as a Client Benefits Specialist, you'll play a vital role in providing our clients with exceptional service and support . Our future colleague. We’d love to meet you if your professional track record includes the following skills and experiences:

Requirements

2 years’ customer service experience required
Proficiency in Microsoft Office products, particularly Excel, and ability to quickly learn agency management and other software
Must have the ability to manage multiple priorities and perform in a dynamic, fast-paced environment.
Experience in managing client relationships and delivering exceptional customer service
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future