Client Benefits Specialist

AO Globe Life•Indianapolis, IN

4d•Remote

About The Position

AO Globe Life is seeking motivated professionals to join our mission-driven, fully remote team. Whether you’re a recent graduate in business, marketing, communications—or pursuing a people-focused career with long-term growth—this opportunity provides the training, mentorship, and structure to help you succeed from anywhere in the United States. With comprehensive onboarding, inbound client interest, and a supportive development system, you’ll build meaningful relationships while growing your professional skillset. For over 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide, including union members, credit union members, and veterans. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers. If you’re ready to take the next step in a purpose-driven remote career, apply today.

Requirements

Strong communication and interpersonal skills
Organized, self-motivated, and comfortable working independently
Confident in virtual meetings and familiar with digital tools
Motivated by purpose-driven work and helping others
Authorized to work in the United States
Reliable internet connection and Windows-based laptop or PC with webcam

Nice To Haves

Customer service or client-facing experience preferred, not required

Responsibilities

Conduct virtual consultations with clients via Zoom
Guide individuals and families through personalized supplemental benefit options
Support clients throughout the enrollment process with professionalism and clarity
Maintain accurate and organized digital documentation
Deliver responsive follow-up and high-quality client service
Participate in weekly training sessions and mentorship programs
Build long-term client relationships rooted in trust and service