Client Enablement Manager – Credit Risk

TransUnion • Greenwood Village, CO

6d • Hybrid

About The Position

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology. The Client Enablement Manager for credit risk is responsible for leading the successful onboarding and enablement of customers using TransUnion’s credit risk solutions. In this role, you’ll engage during the later stages of the sales cycle and partner closely with both internal teams and customers to finalize requirements. Once the deal closes, you’ll coordinate delivery across cross‑functional stakeholders and guide customers through a smooth, effective implementation of their solution.

Requirements

• 7+ years’ experience in the credit industry
• Bachelors Degree required
• Experience in managing large-scale initiatives
• Knowledge of credit/FCRA data and applicable non-FCRA data
• Proficient use of Microsoft applications

Responsibilities

• Act as main point of contact for customer business, technical, and operational personnel to enable successful solution implementations
• Partner with Credit Risk Solution on overall product management and development activities
• Work with Sales and the Business Vertical to ensure customer needs are met
• Communicate effectively with technical product managers and architects
• Interact heavily with Global Delivery and other matrix partners to establish a playbook for efficient and effective processing and delivery of solutions across customer segments
• Be an additional voice for Credit Risk Solutions; articulate solution capabilities as well as vision/roadmap
• Provide important voice of customer feedback to appropriate Solutions groups to inform product development, collateral, and roadmap
• Overcome technical and operational hurdles, enabling both short-term and long-term fixes to various challenges
• Ensure proper compliance and legal requirements are maintained at all times
• Play an active part in Swarm program management as necessary

Benefits

• TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups.
• Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level