Client Executive

GallagherAtlanta, GA
2d

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. At Gallagher, we’re all about building relationships and delivering exceptional service. As a Client Executive, you’ll be at the heart of our mission to help clients protect what matters most. You’ll work with a diverse group of clients, providing tailored insurance solutions and risk management strategies. This role is perfect for someone who thrives on collaboration, values integrity, and enjoys making a real impact.

Requirements

  • Bachelor's degree with 5+ years client service and/or claims management experience –OR– High School degree/GED with 10+ years client service and/or claims management experience.
  • Must hold appropriate licensing as required and be able to travel up to 25% of the time.
  • Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality.
  • Previous experience in managing client relationships essential.
  • Must possess strong written and verbal communication skills.
  • A passion for helping clients succeed.
  • Strong communication and relationship-building skills.
  • A proactive approach to identifying solutions.
  • The ability to work well in a team and independently.
  • Able to facilitate and/or lead group meetings with internal and external clients
  • Effectively manage/balance multiple and sometimes competing priorities.
  • Needs to be comfortable analyzing and using data to make decisions, working in a self-directed manner, and to act as a role model for high performance and Gallagher's shared values.

Nice To Haves

  • Insurance knowledge
  • Solid financial acumen

Responsibilities

  • Be the go-to person for your assigned group of client accounts.
  • Build strong relationships by offering personalized advice and solutions that meet each client’s unique needs.
  • Collaborate with colleagues to ensure seamless service
  • Help clients navigate their risks, identify opportunities for additional coverage, and ensure they feel supported every step of the way.

Benefits

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
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