Client Executive

Gallagher • Metairie, LA

4d

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

At Gallagher, we’re all about building relationships and delivering exceptional service. As a Client Executive, you’ll play a key role in helping clients protect what matters most. You’ll manage a portfolio of accounts, grow relationships, and provide tailored insurance solutions. This is a great opportunity to make a real impact while working with a supportive and collaborative team.

Requirements

• Bachelor's degree with 5+ years client service and/or claims management experience –OR– High School degree/GED with 10+ years client service and/or claims management experience.
• Must hold appropriate licensing as required and be able to travel up to 25% of the time.
• Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality.
• Previous experience in managing client relationships essential.
• Must possess strong written and verbal communication skills.

Nice To Haves

• Experience in account management or a similar client-facing role.
• Insurance knowledge.
• Solid financial acumen.
• Strong communication and relationship-building skills
• A proactive approach to problem-solving and decision-making.
• A commitment to teamwork and continuous improvement.
• Must be able to build collaborative and mutually meaningful relationships with internal and external clients.
• Able to facilitate and/or lead group meetings with internal and external clients.
• Effectively manage/balance multiple and sometimes competing priorities.
• Needs to be comfortable analyzing and using data to make decisions, working in a self-directed manner, and to act as a role model for high performance and Gallagher's shared values.

Responsibilities

• Focus on growing and managing client accounts.
• Work closely with clients to understand their needs and provide solutions that fit.
• Identify opportunities to expand services and coverage, helping clients stay protected as their needs evolve.
• By building strong relationships and delivering excellent service, you’ll contribute to client satisfaction, retention, and revenue growth.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level