Client Experience Coordinator

Alphabe Insight Inc • Riverside, CA

16h

About The Position

We are seeking a detail-oriented and personable Client Experience Coordinator to join our Riverside team. This role is essential in ensuring seamless communication, strong client relationships, and a consistently high standard of service. The ideal candidate is organized, proactive, and passionate about delivering outstanding client experiences while supporting internal teams.

Requirements

• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• Professional demeanor with a client-focused mindset
• Ability to multitask and manage priorities in a fast-paced environment
• Strong attention to detail and problem-solving skills
• Comfortable working independently as well as part of a team

Responsibilities

• Serve as a primary point of contact for clients, ensuring clear and professional communication
• Coordinate client onboarding processes and ongoing account support
• Maintain accurate client records and documentation
• Collaborate with internal teams to ensure client needs are met efficiently
• Monitor client satisfaction and proactively address inquiries or concerns
• Assist in scheduling meetings, follow-ups, and internal coordination
• Support process improvements to enhance overall client experience

Benefits

• Competitive salary
• Opportunities for professional growth and career advancement
• Skill development in client relations, coordination, and brand operations
• Supportive and collaborative team environment
• Stable full-time position with long-term potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed