Virtual Only Client Operations Manager

AO Globe Life•Tucson, AZ

1d•Remote

About The Position

AO Globe Life is expanding its remote team and seeking experienced professionals who are ready to bring their leadership mindset and client-focused experience into a mission-driven organization. This fully remote opportunity is ideal for individuals with backgrounds in management, operations, client service, or consulting who want flexibility while continuing to grow professionally. In this role, you will connect with individuals and families who have requested information about supplemental benefit programs. You will schedule virtual consultations, guide clients through available options, and support them throughout the enrollment process while contributing to a collaborative and service-focused team environment.

Requirements

Must be legally authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with a functioning webcam

Nice To Haves

Have experience in management, leadership, consulting, operations, or client service roles
Communicate confidently in virtual environments
Are organized, self-motivated, and comfortable working remotely
Enjoy helping others while contributing to team success
Are comfortable using Zoom and other digital collaboration tools

Responsibilities

Connect with individuals who have expressed interest in learning about benefit programs
Schedule and conduct virtual consultations with clients via Zoom
Assess client needs and provide guidance on available benefit options
Support clients through the enrollment process and follow-up communication
Maintain accurate and organized digital client records
Deliver professional, client-focused service throughout the client experience
Participate in ongoing training, team development sessions, and leadership discussions