Client Service Manager – Business Development (Virginia Market)

Kennedy Jenks•Richmond, VA

1d•Hybrid

About The Position

Kennedy Jenks is seeking a driven, entrepreneurial leader to help accelerate growth in our Virginia market—an established, high-potential region with strong client relationships, active projects, and a clear runway for expansion. This is a unique opportunity for someone who thrives on building—someone who can step into a market that’s already in motion and take it to the next level. You’ll have the foundation, support, and brand behind you—now we’re looking for the person who can turn momentum into meaningful, sustained growth. What You’ll Do As a Client Service Manager, you’ll operate at the intersection of client strategy, business development, and delivery excellence. You’ll be responsible for expanding client relationships, identifying new opportunities, and leading teams to deliver high-quality work that strengthens our presence in the region. Drive Market Growth: Build and execute client strategies that expand our footprint across Virginia, increasing market share and introducing new services. Develop Key Relationships: Serve as a trusted advisor to clients, cultivating long-term partnerships and positioning Kennedy Jenks as a go-to firm. Lead and Inspire Teams: Build and guide high-performing, multidisciplinary teams aligned to client needs and growth goals. Own the Work: Oversee project delivery to ensure quality, profitability, and client satisfaction—while identifying opportunities for follow-on work. Shape the Future: Partner with operations and leadership to identify strategic hires, strengthen capabilities, and scale the business. What Makes This Role Different Established + Growing: You’re not starting from scratch—this market already has traction, active clients, and a strong reputation. Entrepreneurial Environment: You’ll have the autonomy to shape strategy, pursue opportunities, and build something meaningful. Visible Impact: Your work will directly influence regional growth, team expansion, and long-term success.

Requirements

Proven ability to grow client relationships and drive business development in the water/wastewater infrastructure space
Strong leadership experience managing projects, people, and client accounts
A strategic mindset with the ability to see opportunities and turn them into action
Financial acumen with experience managing revenue targets, project performance, and ROI
Excellent communication skills and the ability to build trust at all levels
Bachelor’s degree in Engineering, Science, or a related field
15+ years of relevant experience in consulting, engineering, or infrastructure services
Experience leading client accounts, programs, or multiple projects
Proficiency with Microsoft Office and CRM tools

Responsibilities

Drive Market Growth: Build and execute client strategies that expand our footprint across Virginia, increasing market share and introducing new services.
Develop Key Relationships: Serve as a trusted advisor to clients, cultivating long-term partnerships and positioning Kennedy Jenks as a go-to firm.
Lead and Inspire Teams: Build and guide high-performing, multidisciplinary teams aligned to client needs and growth goals.
Own the Work: Oversee project delivery to ensure quality, profitability, and client satisfaction—while identifying opportunities for follow-on work.
Shape the Future: Partner with operations and leadership to identify strategic hires, strengthen capabilities, and scale the business.