Client Service Manager (Hybrid)

Patriot Growth Insurance Services and Partner Agencies • New Bedford, MA

5d • $50,000 - $55,000 • Hybrid

About The Position

At FBinsure, we are committed to tailoring insurance to the individual needs of our valued clients. As a Client Service Manager, youll deliver unmatched service and support to our clients on a day-to-day basis. You are an advocate, insurance educator and empathic communicator.

Requirements

• 3+ Years Insurance Industry Experience
• Attention to detail the ability to manage competing demands, and working quickly and efficiently
• Documentation skills are paramount in this position
• Excellent interpersonal and communication skills (both oral and written)
• Proficient with use of Microsoft Office Suite and products
• A passion for being part of a team that drives our company to industry leadership
• Ability to establish and maintain effective working relationships with both peers and clients
• Authorized to work in the U.S. without sponsorship

Responsibilities

• Handle all billing related questions and issues
• Take all first reports for claims filed with the agency
• Answer all policy specific questions
• Complete request forms for account reviews
• Process incoming correspondence
• Answer specific coverage questions that require rating
• Service client walk-ins that want an instant reactive renewal review
• Any other tasks the Management Group may assign

Benefits

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401 (k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees