Client Value Executive

TransUnion • Chicago, IL

1d • $63,000 - $105,000 • Remote

About The Position

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology. Protecting the health and wellness of our associates and candidates considering a career at TransUnion is our highest priority. In supporting this vision, our recruitment and new hire experience for this role is fully virtual for the time being. Candidates interviewing will get to know our team over the phone and video, and this role will operate virtually at this time. Even though we’re not physically together right now, our goal is to provide you a supportive candidate and new hire experience that will immerse you in our culture and set you up for success at TransUnion. TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Requirements

• 3 - 5 years sales experience with direct interaction with business customers
• Bachelor’s degree in business or related field (preferred)
• Experience effectively and efficiently researching and addressing account issues
• Strong business acumen
• Strong problem solving skills
• Ability to navigate within a matrixed environment to identify appropriate resources
• Financial Services experience in order to articulate TransUnion's value proposition

Nice To Haves

• Previous experience with data and insights (preferred)

Responsibilities

• Collaborate with Client Executive in overall management of accounts to ensure client satisfaction
• Consult with Industry Executives, product owners and other matrix partners for opportunity development
• Responsible for updating various aspects of the sales opportunity in SalesForce
• Responsible for product implementation work with client
• Communicate with client users on a regular cadence to identify gaps in product usage or resolve issues
• Responsible for revenue expansion through upsell/cross-sell opportunities
• Responsible for gathering Voice of User feedback (competitive insight, use cases) and inform Client Executive as needed
• Work closely with Sales Support team to ensure account information is up to date and execute on client requests and reporting

Benefits

• TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups.
• Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.
• We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.
• Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans.
• Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [e-mail].

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level