Climbing Programs Lead

The Front Climbing Club•Ogden, UT

1d•$17 - $21•Hybrid

About The Position

Climbing Programs Lead (Full-Time, Hybrid Role) Ogden | $18–$21/hr (Programs Lead) + $17–$19/hr (Gym Staff) You're not just a climber. You're a leader, an organizer, and someone who takes pride in making things run right. We're hiring a Climbing Programs Lead who will also work part of their week as Gym Staff, creating a full-time position with benefits and consistent hours. You'll split your time roughly 50/50 between leading programs and supporting daily gym operations. If you want full-time work in the climbing industry - and the responsibility that comes with it - keep reading. About The Front The Front builds spaces that go beyond climbing walls. We create environments that strengthen community, develop people, and raise the standard for what a climbing gym can be. We care about thoughtful operations, strong leadership, and teams that take ownership of their work. About the Role This is a full-time hybrid role based in Ogden. Half of your time will be spent leading and executing youth and adult climbing programs. The other half, you'll operate as core Gym Staff - running front desk systems, supporting members, maintaining safety standards, and helping the facility function at a high level. Compensation: $18–$21/hr when working as Climbing Programs Lead $17–$19/hr when working as Gym Staff Full-time benefits eligible (combined hours) Schedules include evenings, weekends, and variable shifts depending on programming and facility needs.

Requirements

Have at least five years of professional experience, including climbing instruction and program leadership
Have 2+ years of climbing instruction and experience leading youth and/or adult programs
Can manage staff scheduling, onboarding, and instructor development
Are confident in belay systems, climbing technique, and risk mitigation practices
Thrive in fast-paced environments where you balance people leadership and operational detail
Deliver strong customer service and handle conflict professionally
Can work evenings, weekends, and flexible shifts
Hold (or can obtain before start): CWI, SafeSport, First Aid/CPR, and Utah Alcohol Certification as required

Responsibilities

Support and oversee youth and adult programs including teams, camps, clinics, and classes
Assist with hiring, onboarding, and supervising instructors and coaches
Coordinate staff scheduling and registration management to ensure strong program delivery
Maintain curriculum, SOPs, and training materials
Audit instruction quality, belay technique, attendance tracking, and risk management compliance
Track enrollment, feedback, and performance metrics using approved systems
Serve as a primary contact for families, participants, and program staff
Welcome members and guests, manage waivers, check-ins, and facility tours
Manage memberships, process transactions, and support retail and event operations
Monitor the climbing floor for safety, certification tags, and rule adherence
Conduct belay tests and autobelay orientations
Complete daily cleaning and facility upkeep tasks
Perform scheduled walk-throughs and report issues proactively