Clinic Coordinator

NuSpine Chiropractic•Leander, TX

About The Position

NuSpine Clinic Coordinator (CC) is the patient’s liaison from the day they inquire about our services through their career as a patient. The chief objective of a NuSpine CC is to; Generate leads, close leads, maintain patient memberships, and nurture the clinic/patient relationship on a personal level. They accomplish these things by executing the following: Generates leads through; Social Media Management Establishing relationships with other businesses and influencers Establishing relationships with large company wellness coordinators Community events such as health fairs, lunch and learns, pop ups,etc. Conducts all points of contact with generated leads via phone, text, and email. Keeps leads organized and tracks all points of contacts per the Patient Contact Workflows Books leads for Initial Exam Appointment Sends appointment reminders 24 hours prior to appointment Knowledgeable about NuSpine, Chiropractic, and able to answer all FAQ’s Ability to sell the competitive advantages of NuSpine Must know the pricing options and plans Displays great customer service Leverage Social Media Accounts in tandem with Franchise office to generate and contact leads Answer CC phones to schedule new patient visits

Requirements

Excellent customer service skills
Previous sales experience, with strong sales skills
Must be available to work 2 weekends per month 10:00-2:00pm
Social verbal and written communication skills required
Organization
Functional computer skills required- MS office basic programs
Healthy minded people strongly preferred who believe in Chiropractic

Responsibilities

Generate leads through Social Media Management
Establish relationships with other businesses and influencers
Establish relationships with large company wellness coordinators
Attend community events such as health fairs, lunch and learns, pop ups,etc.
Conduct all points of contact with generated leads via phone, text, and email.
Keep leads organized and tracks all points of contacts per the Patient Contact Workflows
Book leads for Initial Exam Appointment
Send appointment reminders 24 hours prior to appointment
Be knowledgeable about NuSpine, Chiropractic, and able to answer all FAQ’s
Sell the competitive advantages of NuSpine
Know the pricing options and plans
Display great customer service
Leverage Social Media Accounts in tandem with Franchise office to generate and contact leads
Answer CC phones to schedule new patient visits