Clinical Director of Housing Programs

St Mary's Center•Oakland, CA

4d•$72 - $72•Onsite

About The Position

The Clinical Director of Housing Programs oversees the Senior Housing Services programs, ensuring impactful service delivery, programmatic innovation, regulatory compliance, staff development, and alignment with best practices in aging, homelessness, and community building spheres. As a Licensed Clinical Social Worker or other licensed professional, the Clinical Director of Housing Programs ensures that St. Mary's Center programs support Seniors in becoming and remaining housed, building community, and improving their health and well-being. The position manages manager-level teams in Senior Housing representing approximately 12 professional and paraprofessional staff who work to find, support, and house Seniors; create a supportive community environment that improves physical and mental health; and engage in data collection and analysis to support ongoing improvement in program design and delivery.

Requirements

Master’s Degree (LCSW/MSW/MFT/PsyD) from an accredited school.
Three years of post-licensure experience as a behavioral health professional.
Five or more years of progressively senior-level management and supervisory experience in a nonprofit setting are required.
Proven ability to lead a team toward success and consistently reach required goals and obligations.
Outstanding communicator (verbal and written) with an aptitude for public speaking, training, and partnership building.
Proven track record of implementing and managing new and existing public and private grants and contracts for programs.
Proficient in Microsoft Office programs (Word, Excel, PowerPoint, Publisher, etc.).
Superior record with meeting deadlines and managing multiple tasks and projects.
Demonstrated ability to interface with high-level departmental and community leaders and represent the agency and programs at local and statewide conferences, public hearings, and other events.
Must be able to work on weekends, before and after regular business hours (8:30 am to 5 pm) for events, outreach activities, training, and meeting deadlines on an occasional basis.
Able to maintain confidential, accurate, and complete records, including daily activities, monthly, quarterly, and annual reports, etc.
Ability to meet the physical requirements of the job, including lifting, carrying, pulling, pushing, and walking up stairs
Clearance through fingerprinting (Live Scan) is required.
Valid California Driver’s License, clean driving record, and insurable under the agency’s policy.
Problem-solving – identify and resolve problems promptly by gathering and analyzing information skillfully.
Interpersonal skills – maintain confidentiality, remain open to others’ ideas, and be willing to try new approaches.
Oral communications – speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills, and ability to conduct meetings.
Written communications – edits work for spelling and grammar, presents numerical data effectively, and can read and interpret written information.
Planning/organizing – prioritizes and plans for work activities, uses time efficiently, and develops realistic action plans.
Quality control – demonstrates accuracy and thoroughness and monitors own work to ensure quality.
Adaptability – adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events.
Dependability – consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
Safety and security – actively promote and personally observe safety and security procedures and use equipment and materials properly.

Responsibilities

Ensure that all services and programs are designed and delivered in full compliance with the requirements, goals, objectives, outcomes, and standards of public and private funding sources.
Develop work plans with managers to ensure program staff are on track to meet goals.
Attend all relevant funding source meetings, training, and events regularly to stay current on contractual-related matters.
Coordinate with Development and Finance teams to prepare program budgets, financial and narrative, and timely reports – demonstrating achievement – as required by public and private funding sources.
Develop, convene, manage, and maintain effective community partnerships and engage through Operational Agreements and Memoranda of Understanding.
Analyze client satisfaction and program effectiveness (internal tools/external trends), report findings to the Executive Director, and develop new evaluation/feedback systems as needed.
Provide 24-hour on-call coverage for emergencies, either directly or through delegation.
Special projects and other duties as assigned by the Executive Director.
In collaboration with the Clinical Program Manager, co-facilitate weekly case conferences with the team to strengthen assessment, clinical formulation, and case presentation skills.
Meet weekly with the Clinical Program Manager to review case assignments, monitor caseload distribution, and ensure equitable workload management.
Conduct regular check-ins with the Clinical Program Manager and Director of Finance, Contracts & Data to monitor progress toward contractual outcomes and program targets.
Promote and reinforce productivity standards and fiscal accountability, including timely completion of progress notes, and adherence to contract requirements.
Collaborate with the Clinical Program Manager to identify and develop in-service training topics based on staff needs and program priorities.
Engage Case Managers in presenting cases and participating in clinical discussions to build clinical reasoning and team learning.
Review and monitor caseload distribution by program and staff member to maintain balance and service quality.
Support the Clinical Program Manager in reviewing intakes, determining appropriate program enrollment, and assigning cases to Case Managers.
Assist in identifying and coordinating external referral resources to support client needs and continuity of care.