Clinical Operations Manager

SSM HealthFond du Lac, WI
4d

About The Position

It's more than a career, it's a calling. WI-Fond du Lac Regional Clinic Main Worker Type: Regular Job Highlights: This is a full time day shift salaried Mgr-Clinical Operations III position for the Fond du Lac Regional Clinic. Duties include leading daily operations of practice sites and departments including: OBGYN, ENT, Audiology, and Urology. Job Summary: Manages the daily operations of the assigned practice site(s) or department(s). Serves as a liaison between physicians and employees, and between the practice or department and other clinical and administrative areas.

Requirements

  • Bachelor’s degree or equivalent years of experience and education
  • Three years' experience, with two years' in leadership

Responsibilities

  • Develops growth strategies and business plans in cooperation with practice or department leadership.
  • Supports financial, budget and business goals.
  • Ensures that staffing is in place to meet the demands of the providers' work schedules.
  • Directly supervises or manages the practice of a minimum of 25 employees and or providers.
  • Supervises multiple teams and/or clinical locations.
  • Monitors the billing and collection functions where applicable.
  • Oversees daily operations of practice or department including but not limited to services, site policies, staff development, and patient flow.
  • Manages staff relations including performance management, staff satisfaction and conflict management.
  • Performs and oversees scheduling, recruitment and payroll.
  • Monitors budgets, regulatory compliance, contracts and vendor relations.
  • Assesses quality of and coordinates patient care services with patients, staff, physicians, and other providers.
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.

Benefits

  • SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
  • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
  • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
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