Clinical Practice Manager - Immediate Care and Family Practice of Pepperell - TEMP

SolutionHealth • Pepperell, MA

5d

About The Position

The Practice Manager II provides operational leadership for practices with seven (7) or more providers and/or two (2) or more locations. Reporting to the Primary or Specialty Care Director, this role oversees daily operations, staff management, patient experience, budgetary planning, and quality improvement initiatives. The Practice Manager II ensures the safe, efficient, and cost-effective delivery of care while supporting providers, staff, and patients in a dynamic healthcare environment.

Requirements

• Bachelor’s degree strongly preferred, or equivalent experience required.
• RN strongly preferred.
• 3–5 years of supervisory experience in practice management, preferably across multiple locations.
• Strong knowledge of healthcare financial management, reimbursement processes, and clinical workflows.
• Excellent leadership, communication, and problem-solving skills.
• Ability to foster teamwork, manage competing priorities, and adapt in a fast-paced environment.

Responsibilities

• Oversee daily operations including scheduling, patient interactions, clinical workflows, financial processing, and EPIC utilization.
• Manage and develop clinical and administrative staff, providing performance reviews, training, and professional development.
• Create, monitor, and adjust provider schedules to optimize productivity, access, and patient satisfaction.
• Develop, track, and achieve patient experience and performance improvement goals.
• Participate in budget planning, monitor variances, and collaborate with Revenue Integrity to optimize reimbursement.
• Support marketing, outreach, and referral growth while maintaining strong patient relationships.
• Ensure compliance with safety standards, regulatory guidelines, and organizational policies.
• Serve as a liaison across departments, fostering communication, collaboration, and alignment with systemwide initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager