Clinical Program Manager

ROCKY MOUNTAIN HUMAN SERVICES•Murrysville, PA

2d•$86,000 - $94,000

About The Position

The Clinical Program Manager provides direct supervision and support to an assigned number of Clinical Supervisors within the RMHS’ Community Transitions Department to ensure the delivery of quality services to the participants in the Momentum, Transition Specialist and Forensic programs. The Clinical Program Manager in conjunction with the Associate Director maintains responsibility for leadership, management, and supervision of the Clinical Supervisors, Clinical Care Managers, Clinical Team Leads and any additional staff who support Care Management for the department. Community Transitions programs assists participants in transitioning from various behavioral health and forensic settings to successful community living. The goal is to ensure that comprehensive, coordinated, easily accessible, culturally informed, trauma informed, and integrated services are available for people in the community; and to minimize the risk of readmissions to hospitals, emergency departments, withdrawal management, Colorado Crisis Services and arrest; and to ensure an individual’s stability in the community.

Requirements

Ability to effectively communicate both in writing and verbally.
Ability to lead others.
Ability to resolve conflict, negotiate and solve problems.
Ability to analyze new processes and develop useful training tools/guidelines for those processes.
Ability to analyze information and use sound judgment when making recommendations or solving problems.
Ability to maintain strict confidentiality and fulfill requirement of HIPAA laws.
Ability to maintain appropriate boundaries and professional demeanor.
Ability to use clinical behavioral health expertise to advise on case consultations
Master’s Degree in Social Work or a related field.
5 years of mental health direct care experience.
2 years of management experience preferably in the mental health field.
Currently hold a Colorado License, without sanctions, required in a behavioral health discipline such as LCSW, LMFT, LPC, or licensed psychologist.
Ability to complete required training as required by the State of Colorado.
Automobile with valid driver’s license and insurance.

Nice To Haves

5 years of management experience in the mental health field.
Addiction license or certification, certificates or advanced courses in behavioral health
Experience supervising remote teams
Bilingual- Spanish

Responsibilities

Responsible for the coordination, and evaluation of Community Transitions Programs
Manage Clinical Supervisors to support contract provisions including using his/her knowledge of the behavioral health system, clinical interventions and available community resources.
Supervisory responsibilities, in accordance with company policies, applicable laws, and the BHA contract to include interviewing, hiring, and training employees; planning, assigning, and directing work.
Assist with the development, monitoring and updating of policies and procedures.
Develop, implement, and manage process for providing initial and recurrent training of staff required by the BHA contract.
Ability to promote the mission, vision, and values of RMHS both in the workplace and in the community.
Responsible for collaborating with Management and Administrative team to complete monthly, quarterly and annual BHA reporting requirements.
Identify and report to the Associate Director on team activities and issues that may adversely impact the delivery of services under the contract, including submitting critical incident reports to the BHA as required.
Collect, maintain, report, analyze and trend data on performance measures with the help of the Data Analyst to demonstrate effectiveness of Care Management in achieving improved outcomes as identified within the BHA contract.
Establish, update, disseminate, monitor, and ensure compliance with the BHA contract.
Engage stakeholders in regular communication to improve collaboration and continuity of care. Stakeholders can include but are not limited to the following organizations: physical and behavioral health providers, inpatient hospitals, Crisis Service providers such as Emergency Departments and withdrawal management, Criminal Justice organizations, non-profit community organizations, private insurance and Regional Accountable Entities (RAEs) and Community Mental Health Centers (CMHCs).
Ensure the Care Management team is fiscally responsible by having oversight of the departments wrap-around funding and budget needs in conjunction with the Senior Program Manager and the Director of Transitional Supports.