Cloud Information Technology Apprentice/Infrastructure Specialist Associate

State of Ohio • Columbus, OH

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About The Position

The Cloud Apprentice is a critical entry-level professional within the State of Ohio's Cloud Center of Excellence (CCOE), supporting the state's comprehensive cloud transformation and digital modernization strategy. This role provides hands-on learning and professional development in cloud computing technologies, focusing on supporting state agencies IT operations and modernization efforts. CCOE Integration Responsibilities: Support CCOE strategic cloud adoption frameworks Assist in developing and implementing cloud governance standards Contribute to cloud best practices and standardization efforts Help document cloud migration methodologies Participate in cross-agency cloud collaboration initiatives Key Responsibilities: Assist in managing and maintaining cloud infrastructure across state agency platforms Support cloud migration projects and cloud service implementations Participate in cloud security protocol development and maintenance Collaborate with CCOE senior engineers and Agencies IT professionals Perform routine system maintenance and technical troubleshooting Document technical processes and maintain comprehensive system records Contribute to cloud architecture design and optimization efforts When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the qualifications outlined on this job posting. All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. If you require a reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made About Us: The Ohio Department of Administrative Services (DAS) takes great pride in its work to support the priorities of the DeWine-Tressel administration to ease access for those doing business with the state, secure state data and technology resources, and create efficiencies for our state government partners while keeping costs in check. DAS is the engine of state government, providing innovative solutions and supporting the efficient operation of state agencies, boards, and commissions. DAS program areas serve our Ohio government customers, who in turn directly serve the interests of Ohioans. We help procure goods and services, deliver information technology and mail, recruit and train personnel, promote equal access to the state workforce, lease and manage office space, process payroll, print publications, and perform a variety of other services. The Infrastructure Services Division (ISD) operates the IT infrastructure for the state, which includes hardware, software and telecommunications. The division also develops and manages a variety of enterprise IT services. ISD consists of the following program areas\: Application Infrastructure & Operations Solutions; Customer Service Center; Data Center Co-Location; Disaster Recovery and Business Continuity; Enterprise Cloud Smart Solutions; Enterprise Mainframe Computing and Database Services; Enterprise Servers; Enterprise Storage; and Unified Network Services. The State of Ohio is a drug free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Requirements

• Apprentice\: 1 course or 2 months experience in Information Systems/Information Technology, or a related field including but not limited to\: Software Engineering/Development, Data Analytics/Business Intelligence, Database Administration, Network, IT Security and Help Desk/Customer Support
• Associate\: 18 months combined work exp. &/or trg. In any combination of the following\: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain.
• -Or successful completion of IT Apprenticeship program at designated agency.
• -Or completion of associate core program in computer science or information systems
• Knowledge: Programming Knowledge
• Interpersonal skills
• Managerial skills
• Leadership skills
• Ability to design, implement, and deploy cloud infrastructure
• Knowledge of IT ecosystems
• Good knowledge of at least one operating system\: Linux, Unix, Solaris, Ubuntu, Windows. Preference is any Linux operating system (e.g., Ubuntu or Red Hat), but prior experience as an administrator or architect in any of the well-known operating systems is also helpful
• Good understanding of networking\: TCP/IP, IP addresses, HTTP, DNS
• Computer programming languages\: Need at least a minimal understanding of a programming or scripting language.
• Security\: Security in the cloud is important, and consequently, a high-level understanding of key security concepts is a must for a Cloud Architect. So an initial knowledge of some basic security concepts, such as firewalls, is necessary
• Skills: Cloud management\: The ability to manage all aspects of a cloud-based application, from user access to infrastructure.
• Data management\: The ability to deploy database platforms that help companies manage, protect, and use the information they collect.
• Teamwork\: The ability to function well with other IT team members, developing cloud-based applications in tandem with other cloud architects, cloud engineers, and cloud consultants.
• Problem-solving\: The ability to troubleshoot issues in application performance to restore full cloud functionality for a company’s use.
• Programming\: The ability to use common programming languages like Python and Java to develop custom cloud-based applications.
• Interpersonal communication\: The ability to effectively correspond with fellow IT team members, executives, and client representatives.
• Cloud infrastructure\: The ability to create an operational cloud infrastructure, which supports a client’s network and promotes secure data storage.
• User management\: The ability to help a company manage all users of a cloud-based application, allowing each employee access to any necessary resources stored on cloud servers.
• Have in-depth knowledge of at least one operating system. Understanding Windows, Linux, Solaris, Ubuntu, or Unix will guarantee that you can create a compatible cloud.
• Understanding networks involves familiarizing yourself with specific Internet-related elements. Knowledgeable in HTTPS, DNS, and TCP/IP.
• Abilities: Communication (e.g. Oral, Written, Active Listening)
• Problem sensitivity/problem solving
• Time Manage (e.g. organization and prioritization)
• Active learning
• Match the appropriate knowledge repository technology for a given application or environment
• Accurately define incidents, problems, and events in the trouble ticketing system
• Design and deploy highly available, scalable, fault-tolerant, and reliable applications.
• Design and deploy enterprise-wide scalable operations.
• Based on specific requirements, select the right services for the design and deployment of an application
• Implement cost-control strategies

Nice To Haves

• Knowledge of tools such as Visual Paradigm, Cloudcraft, Arcentry, Azure, and Edraw is an added advantage

Responsibilities

• Support CCOE strategic cloud adoption frameworks
• Assist in developing and implementing cloud governance standards
• Contribute to cloud best practices and standardization efforts
• Help document cloud migration methodologies
• Participate in cross-agency cloud collaboration initiatives
• Assist in managing and maintaining cloud infrastructure across state agency platforms
• Support cloud migration projects and cloud service implementations
• Participate in cloud security protocol development and maintenance
• Collaborate with CCOE senior engineers and Agencies IT professionals
• Perform routine system maintenance and technical troubleshooting
• Document technical processes and maintain comprehensive system records
• Contribute to cloud architecture design and optimization efforts

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree
• Number of Employees: 101-250 employees