Collateral Processor

PNC • Brecksville, OH

6d • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Collateral Processor within PNC's Collateral Servicing organization, you will be based in Brecksville, OH.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

Hours for this position are 8:00 am - 4:30 pm EST. This is an in-office role, Monday - Friday, based at PNC's Brecksville, OH location.

As a Collateral processor, once a loan pays off, you will process the release of liens on all types of collateral. You will be working out of a shared inbox in our processing system. You are responsible for preparing the satisfaction documents based on the collateral type. This involves verifying the specific jurisdiction requirements and calculating the recording fees. Work is reviewed by an independent quality review team for accuracy and will be returned to you for correction if any errors are identified.

In addition, the team works out of a group mailbox handling requests/ inquiries for satisfactions on liens from predecessor banks. They conduct due diligence to ensure PNC has no interest in the collateral and will process the satisfactions for these accounts as well.

Each type of collateral has a slightly different process which you will be trained on.

In this Production Environment, you are expected to perform at a minimum of 100% efficiency with a 96% accuracy.

Common types of Collateral are as follows:
• Mortgages, Assignments of Rents and Leases
• Vehicles
• Boats
• Airplanes
• Trains
• Brokerage Accounts
• UCC’s

We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending Operations organization.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
Utilizing standard procedures, executes standard collateral processing activities. May have specific responsibility for specialized product or functional area.
Processes collateral activities, including perfections, continuations and releases, in accordance with established policies, procedures and regulations. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions and escalates appropriately. May interact with customers.
Ensures the appropriate materials and documentation are available to complete transactions.
Provides responses and documentation to inquiries and ad hoc requests. Completes research. Provides feedback on workflow and work received.
Reviews transactions and related documents. Verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties.
• Typically requires 1+ years of related experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Business Administration
• Corporate Finance
• Documentations
• Economic Policy
• Investment Management
• Legal Operations
• Real Estate
• Trading Strategies

Responsibilities

• Utilizing standard procedures, executes standard collateral processing activities.
• Processes collateral activities, including perfections, continuations and releases, in accordance with established policies, procedures and regulations.
• Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions.
• Identifies and may resolve exceptions and escalates appropriately.
• May interact with customers.
• Ensures the appropriate materials and documentation are available to complete transactions.
• Provides responses and documentation to inquiries and ad hoc requests.
• Completes research.
• Provides feedback on workflow and work received.
• Reviews transactions and related documents.
• Verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees