Collections Specialist - Entry Level

Laufer Group International • Kansas City, MO

7d • $40,000 - $43,000

About The Position

Company Headquartered in New York with another 7 offices in the United States and dedicated partners strategically located throughout the world, Laufer Group International has the expertise, resources, and market knowledge to provide customers with true global logistics solutions. Laufer has an established logistics and service solution that provides customers with improved shipping flexibility, enhanced operational control, and exceptional customer service. Each customer has access to a customized logistics platform providing air freight and ocean services, logistics, customs brokerage, and purchase order and export management. Laufer is a different type of logistics company. We strive to make our industry more progressive. We challenge conventional ways of doing business by developing innovative and customized supply chain solutions. We help our customers break away from yesterday's business model to succeed in today's world. Role Summary: This is a great opportunity to start a career in Accounting/Collections.

Requirements

• Ability to provide support and guidance to clients in regard to various charges
• Strong written and verbal communication skills
• Understanding of industry used terminology
• Experience working in a fast paced, team oriented, deadline driven department
• Problem solving experience and confidence to challenge status quo
• Computer literacy and strong organizational, interpersonal, and presentation skill

Nice To Haves

• A Degree in business, finance or previous experience in collections is seen as an advantage
• Problem solving skills

Responsibilities

• Review assigned Customer Open A/R Balances searching for customers over terms and or limits
• Establish contact with each customer over assigned credit limits notating correspondence regarding account.
• Determine appropriate follow up timing and schedule future reviews.
• Review previously entered follow up notes to ensure Customer contacts are consistently maintained.
• Adhere to escalation model for subsequent contacts with customers including appropriate management in copy.
• Comprehend differing approaches to various customer volumes and frequencies.
• Receipt of payments and applying funds to correct accounts and invoices.
• Balancing payment applications for each batch created.

Benefits

• Employee Recognition Program
• Giveback Program – each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!)
• Salary range: $40,000 - $43,000 depending on experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed