Collections Specialist

Guardian Tax • Chandler, AZ

7d • Onsite

About The Position

Collections Specialist (In-Office) – Chandler, AZ Guardian Tax is growing, and we’re looking for a confident, dependable Collections Specialist to join our Chandler office. This role is perfect for someone who is comfortable on the phone, knows how to navigate tough conversations professionally, and enjoys helping clients stay accountable while achieving real results. If you’re calm under pressure, persuasive without being aggressive, and motivated by performance-based rewards, this could be a great fit. At Guardian Tax, every conversation matters. Your work directly helps clients stay on track while contributing to the company’s success. If you’re dependable, persuasive, and ready to grow in a high-energy office environment, we’d love to meet you.

Requirements

• Strong phone presence and confident communication skills
• Ability to handle objections and navigate sensitive financial conversations professionally
• Reliable, coachable, and detail-oriented
• Comfortable working in a structured, phone-based environment

Nice To Haves

• Prior experience in call centers, retention, collections, or customer service is a plus

Benefits

• Competitive base pay
• Performance bonuses with the ability to earn a higher effective hourly rate through strong results
• Full-time hours with consistent expectations and a stable schedule
• Clear expectations and structured processes that set you up for success
• Supportive leadership and a team-driven environment
• Performance bonuses that reward consistency and strong results
• Opportunity to grow within a fast-paced, professional office

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed