Collections Supervisor

Yusen Logistics • Franklin, TN

2d

About The Position

The AR Collection Supervisor will assistance the AR Collection Manager and supervise a team of Collection Specialists to meet and maintain company goals and objectives.

Requirements

• Bachelor's degree preferred
• Minimum of 2-4 years of supervisory experience; preferably within Accounts Receivable
• Excellent verbal and written communication skills
• Ability to communicate with all levels of management
• Ability to receive and understand direction from supervision and management
• Proficiency with Excel required
• Must be willing to work overtime depending on business demands
• Maintain regular and punctual attendance
• Work cooperatively with others
• Interact with employees and customers in an appropriate manner
• Complete assigned tasks/projects in a timely manner
• Comply with all Company policies and procedures

Nice To Haves

• Experience with MS D365 / SAP is a plus

Responsibilities

• Supervise and collect outstanding receivable through telephone and written communication daily.
• Supervise the staff's monitoring of assigned accounts to provide cash flow and bottom-line profitability.
• Resolve discrepancies of payments on a timely basis.
• Work closely with credit department when additional credit is required or account is delinquent and possible credit suspension is under consideration.
• Prepare documentation for write-off approvals.
• Escalate overdue AR for additional collection efforts.
• Maintain working knowledge of industry and economic events having an impact on operations.
• Review, maintain, and generate reporting to identify delinquent accounts and other collection measurements.
• Perform month-end close reporting activities
• Provide follow up on identified issues and discrepancies.
• Lead conference calls to resolve ongoing collection issues via Teams and in person.
• Train and familiarize staff on current collection policies and procedures.
• Ensure collection policies and procedures are adhered to.
• Assign workload and set priority for staff.
• Monitor and evaluate staff’s performance and recommend training and development when appropriate.
• Aid the AR Manager and other Management personnel and perform special projects as assigned.

Benefits

• Medical, Dental, and Vision beginning the 1st of the month following start date
• 401k with a company match
• Standard 10 days PTO
• Eligible for bonus plan
• 7 Paid Holidays
• Eligble for OT pay if applicable
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees