Commercial Loan Operations Assistant (LOA)

United Community Bank • Birmingham, AL

1d • Onsite

About The Position

Are you ready to make a significant impact in the Commercial Lending process? United Community is in search of a motivated and detail-oriented Commercial LOA to join our team. In this role, you will collaborate with Commercial Relationship Managers (CRMs) and Commercial Loan Closers to support both new and existing customers, ensuring a seamless credit facilitation process.

Requirements

• Minimum of 2 years of experience in credit operations, loan servicing, or customer support within the financial services industry
• Strong interpersonal skills with clear and professional verbal and written communication skills
• Solid understanding of federal and state banking regulations and compliance standards
• Exceptional attention to detail and analytical thinking with a proactive approach to problem solving
• Ability to manage multiple priorities independently while maintaining accuracy and meeting deadlines
• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position

Nice To Haves

• Hands-on experience with commercial loan documentation, processing, or servicing

Responsibilities

• Provide sales and administrative support to CRMs and other partners
• Assist in loan production by collecting, ordering, and tracking necessary information for risk assessment and underwriting
• Prepare written communications on behalf of CRMs, such as commitment letters, term sheets, and thank you notes
• Monitor reporting and identify necessary actions for maturities, auto-renew letters of credit, insurance, and real estate taxes
• Provide exceptional services and respond to internal and external customer requests
• Collaborate with CRMs, Commercial Loan Closers, Underwriters, Doc Prep, and/or outside counsel on loan closings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed