Commercial Senior Analyst

FanDuel • New York, NY

6d • $94,000 - $117,500 • Hybrid

About The Position

FanDuel is looking for a Commercial Senior Analyst to execute our commercial strategy & objectives for FanDuel Predicts. You will play a key role on the Predicts team, owning customer performance tracking in addition to supporting budgeting & forecasting and day-to-day operations. You will be responsible for monitoring customer behavior, spotting trends/criticalities and reporting periodically to the leadership team. This is a highly collaborative role, and you will collaborate with multiple functions within FanDuel including, but not limited to Product, Acquisition & Retention Marketing, Finance & Analytics.
A successful candidate will be a self-motivated and organized individual with high attention to detail, can easily problem solve and is able to make quick but well-informed decisions and back them up with data driven results. This is an exciting opportunity to help elevate a new product & a new industry at a premier gaming company.
In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

Requirements

• 3+ years’ experience working in an analytical, technical or commercial field preferred
• Bachelor's Degree in a highly numerate major (Math, Stats, Econ, etc.) or relevant experience in data and/or business analysis
• Proficiency in SQL and Tableau/data visualization required, experience with Python or R a plus
• Strong analytical proficiency & Excel-based modeling experience
• Strong executive presence, with experience presenting to senior leadership stakeholders
• Track record of transforming data into actionable insights and presentations
• Ability to take initiative and produce results in a fast-paced, highly ambiguous environment
• Effective at relationship building and sensitive to stakeholders' needs

Nice To Haves

• Experience working in the real-money gaming industry or in an adjacent industry preferred but not required
• Knowledge of and interest in sports and technology preferred; ability to quickly develop a deep understanding of the industry and company will be critical to success

Responsibilities

• Performance Analysis & Insights: Conduct in-depth performance analysis to identify emerging trends, customer needs and opportunities areas, both with our own customer data and by assessing the competitive landscape. Use this information to make data-driven recommendations for improving customer strategies. Develop standardized & proactive reporting tools to monitor customer performance that can be easily interpreted by stakeholders. Monitor daily performance and identify tactical levers that ensure we deliver against monthly financial targets.
• Marketing Insights & Reporting: Establish key performance indicators (KPIs) to track the effectiveness of customer strategies. Regularly report on performance, identify areas for improvement, and propose adjustments as needed.
• Automation: Provide support for CRM target selections via automated tools and proactively identify opportunities to streamline and automate manual processes with a view to driving cross-functional efficiencies.
• Cross-Functional Collaboration: Partner with marketing, commercial and analytics teams to ensure appropriate prioritization and seamless execution of strategies. Provide strategic guidance and insights to all stakeholders to support the growth of the business. Influence the creation, execution and aftercare of improvement and optimization projects that will benefit customers, while considering profitably.
• Everything begins with the customer: Be an expert of our customer experience end to end (e.g. media, registration funnel, funding, UX, rewards, CS) and be continuously improving the journey. Develop a strong understanding of FanDuel’s business and the regulatory environment under which FanDuel and its competitors operate. Continuously monitor our industry and evaluate ways to innovate & improve FanDuel’s customer proposition.

Benefits

• We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits.
• We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards.
• Benefits differ across location, role, and level.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level