Commission Reconciliation Specialist

TRANZACT • Fort Lee, NJ

3d • $80,000 - $110

About The Position

TRANZACT is a leading direct-to-consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare Supplement and Life & Supplemental insurance policies. Our focus is on leveraging our highly skilled team of over 3,000 professionals to deliver innovative solutions for our insurance carrier partners and provide consumers with a best-in-class experience.
We work with some of America’s largest insurance brands to attract, educate and connect with consumers. Our diverse team of analysts, writers, engineers, designers, business leads, data scientists and sales professionals all work together to create thoughtful, data-driven and effective marketing, technology, sales and servicing strategies. These efforts have resulted in TRANZACT earning recognition and winning awards from some of the biggest names in the industry.
When you become part of TRANZACT, you join a team of passionate people who push for excellence, follow through on commitments, and love to succeed together. Our culture rests on a simple principle – “Be Real” – that means being genuine, keeping your word, and having the courage to make tough decisions. Our “Be Real” values resonate and are meaningful to us. We are entrepreneurial, fast paced and empower our people. We know how to make things happen and know that our people are always the source of our success.
Position Summary
The Senior Carrier Commission Reconciliation Analyst owns the end-to-end reconciliation and validation of Medicare and Life insurance carrier commissions. This role serves as the subject matter expert for commission accuracy, CMS and carrier compliance, and complex discrepancy resolution, including advance commissions, renewals, and chargebacks.
The Senior Analyst partners closely with Accounting, Product Owner, Business, and carrier commission teams to ensure revenue integrity, audit readiness, and continuous improvement of commission processes.

Requirements

• 3+ years of experience in commission reconciliation; insurance experience preferred
• Direct experience reconciling commissions
• Advanced Excel skills and experience working with large data sets
• Strong analytical judgment and ability to resolve complex discrepancies
• Experience interfacing directly with carrier commission teams
• Proven ability to communicate confidently with external vendors and carrier partners
• Strong presentation skills with experience presenting findings and recommendations to leadership
• Prior audit ownership or lead role
• Experience building or scaling commission processes for revenue generation.

Responsibilities

• Lead monthly reconciliation of Medicare and Life carrier commission statements against internal enrollment, policy, and commission data.
• Validate commissions, ongoing renewals, and chargebacks, including CMS-compliant partial vs. full chargebacks.
• Review complex scenarios including retroactive terminations, reinstatements, beneficiary changes, and policy conversions.
• Ensure reconciliations are complete, accurate, and audit ready.
• Serve as primary point of contact for carrier commission discrepancies.
• Prepare, submit, and manage formal carrier disputes through resolution.
• Escalate systemic issues to carrier partners and internal leadership with supporting analysis.
• Track recoveries and ensure corrected payments are received.
• Interpret CMS guidance, carrier contracts, and commission schedules as they relate to Medicare and Life products.
• Support internal and external audits by providing detailed reconciliation support and documentation.
• Produce reporting on commission accuracy, trends, recoveries, and aged discrepancies.
• Ensure reconciliation processes align with internal controls and compliance standards.
• Identify recurring issues and recommend corrective actions across systems, processes, or carrier relationships.
• Define and maintain reconciliation SOPs and control documentation.
• Mentor commission processors and review their work for accuracy and completeness.
• Partner with Accounting and Product Owner on system enhancements impacting commission data.

Benefits

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
• Retirement Benefits: Savings Plan with annual nonelective company contribution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed