Communications Administrative Coordinator

Novo • Anaheim, CA

21h • Remote

About The Position

Novo, a global Christian ministry headquartered in Anaheim CA, is looking for a Communications Administrative Çoordinator to join our Finance Team. The right candidate should possess a positive, problem-solving attitude and be an effective communicator . Prior administrative experience and a lignment with Novo's Christian beliefs with a desire to serve in Christian ministry is a requirement of this position. To read more about Novo and our global mission, please visit www.Novo.org . Summary of the Role The Communications Administrative Çoordinator provides operational and administrative support to the Communications Team to ensure the effective execution of Novo’s communications and engagement strategies. This role manages communication systems, coordinates campaign execution, maintains audience data and lists, supports ministry partners, and helps track and report communication results. The position enables the Communications Team to operate efficiently by overseeing the administrative and technical details required to deliver consistent, high-quality communications across an array of channels.

Requirements

• Strong written and verbal communication skills with the ability to interact effectively with internal teams, ministry partners, and external stakeholders.
• Demonstrated ability to manage multiple projects, priorities, and deadlines with strong organizational skills and attention to detail.
• Proficiency in digital communication and business software systems, especially with Excel or other spreadsheet software and email marketing platforms (experience with Mailchimp preferred). Also CRM databases, and productivity tools, with the ability to learn new systems quickly.
• Ability to work independently with initiative and sound judgment while collaborating effectively in a team environment.
• Experience evaluating processes and workflows and contributing to improvements that increase efficiency and effectiveness.
• A bachelor's degree and work experience in Communications, Marketing, or related field, plus a minimum of 1-2 years of direct experience in a ministry or nonprofit environment is preferred.
• An associates degree with a minimum of 3 years of direct experience will be considered.

Responsibilities

• Provide administrative and operational support to the Communications Team, including coordination of team processes, tracking action items, and maintaining communication infrastructure and tools used in campaigns and initiatives.
• Administer the organization’s email communication systems, including campaign setup, scheduling, list segmentation, quality review, automation management, and coordination of internal approval processes.
• Track, analyze, and report on communications performance, including campaign results, experiments, and key performance indicators to support ongoing learning and strategic improvement.
• Receive and triage incoming phone and email inquiries to Novo, responding to general questions and ensuring ministry partners and contacts are connected with the appropriate staff member.
• Maintain and manage audience data across communications platforms, including list preparation, data updates, contact management, and process improvements to support accurate and effective communications.
• Support the implementation and administration of social media and digital communication initiatives, including managing audience datasets, coordinating campaign elements, and assisting with paid digital advertising efforts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level