Community Liaison - Behavioral Health

UHS • Pembroke, MA

13d

About The Position

Pembroke Hospital is a 120-bed acute care, inpatient behavioral health facility located south of Boston, in Pembroke, MA. Situated on 26 acres, we offer inpatient and partial hospitalization treatment to teens, adults and older adults, and our services are designed to assess, stabilize, and treat patients by addressing their primary symptoms and problems. At Pembroke Hospital, all positions begin and end with caring for the Patient. By Listening Deeply and Understanding the Story of our Patients, we will Make a Difference in the Lives we Touch.
The Community Liaison serves as a liaison between referring professionals, community agencies, consumers and Pembroke Hospital. Supports and advances the mission of Pembroke Hospital as it relates to maintaining a positive image of the facility, building relationships with various stakeholders in the community, and account management.

Requirements

• Bachelor's Degree in Business Administration, Relationship Management or similar field
• 1-3 years in healthcare relationship management; preferably behavioral healthcare
• Experience with Microsoft Office products (i.e. Outlook, Word, Excel)
• Experience and comfort utilizing various methods of outreach such as site visits, telephone calls, and social media platforms, with a primary focus on site visits, planned and unplanned.
• Experience representing organizations at community and regional events, vendor fairs, conferences.
• Must possess impeccable communication, organization, and interpersonal skills
• Knowledge of CRM tools as documentation tool and management of outreach activities.
• Self starter and ability to work independently, prioritizing tasks
• Problem solver with positive attitude and demeanor, always looking for the way to beat the goal
• Knowledge of healthcare industry and operations, especially ER intake, Behavioral Health Center work
• Drive engagement with organization via social media and referral survey responses

Nice To Haves

• Event planning and marketing experience preferred
• Behavioral health knowledge preferred

Responsibilities

• Relationship building with key stakeholders in the community including site visits and a minimum of 250 contacts per month); Creates a presence in the community. Drives the daily expansion of Fuller Hospital’s client database
• Account Management
• Reporting (including competitors, CRM, outreach, etc.)
• Attends resource/vendor fairs (Behavioral health/healthcare related)
• Overall support of the Business Development Department, its campaigns, and missions
• Identifies barriers to admission process and proposes potential solutions
• Performs other duties as assigned/required by this position

Benefits

• Student Loan Repayment - $200 per month
• Tuition Reimbursement - $5,000 per year
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Further your education at a low cost through our Tuition Discount partnership with Chamberlin University

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level