Conference Lead - Full Time
About The Position
Flying Horse Resort and Club, located in the heart of Colorado Springs, is a premier destination for luxury, comfort, and world-class hospitality. Our resort offers an exceptional experience with top-notch amenities including two championship golf courses, luxury hotel, state-of-the-art fitness club, rejuvenating spa, fine dining options, and more. Our Flying Horse team is composed of dedicated professionals who strive to deliver unparalleled service to our guests. We value diverse skill sets and experiences, as they contribute to our dynamic and vibrant work environment. We're continually seeking to expand our team with individuals who have a passion for hospitality and a commitment to creating memorable experiences for our guests. Join us at Flying Horse Resort and Club, your success starts now. ROLE & RESPONSIBILITIES: The Conference Lead is responsible for ensuring conference service and maintaining high guest satisfaction. They work closely with the Banquet Operations Manager and Conference Captain to execute events efficiently. This role involves coordinating conference staff while in communication with banquet kitchen, and ensuring compliance with all state and federal labor laws, including Colorado wage and hour regulations. Essential Duties: Lead conference servers during events Ensure all conference details are executed per client requests Monitor staff performance and provide guidance to ensure efficient and professional service. Work in cooperation with Conference Captain to ensure compliance with Colorado labor laws, including proper rest and meal breaks, overtime regulations, and wage transparency requirements. Collaborate with the culinary team to ensure food presentation and timing meet established conference standards. Monitor banquet setup and breakdown, ensuring accuracy of room sets, break stations, décor, and AV equipment. Ensure all safety, sanitation, and alcohol service regulations are adhered to in compliance with Colorado state laws. QualificationsQUALIFICATIONS & EDUCATIONAL REQUIREMENTS: Minimum of 1 year of hospitality and conference service with leadership experience. Strong leadership and team-building skills. Excellent problem-solving abilities and attention to detail. Ability to work flexible hours, including nights, weekends, and holidays. Knowledge of Colorado wage laws, liquor service regulations, and health department standards. Physical Requirements: Ability to stand and walk for extended periods. Ability to lift up to 50 lbs. Ability to work in a fast-paced environment and handle multiple tasks. ADDITIONAL NOTES: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the position BENEFITS FOR FULL TIME JOBS: Flying Horse Resort & Club offers a comprehensive benefits package, including medical, dental, and vision insurance; company-paid life insurance; and short-term and long-term disability coverage and paid time off. Additionally, we provide a 401(k) retirement plan with an employer match. All benefits are subject to the terms of the applicable plan documents, including eligibility requirements and waiting periods, as required by law.
Requirements
- Minimum of 1 year of hospitality and conference service with leadership experience.
- Strong leadership and team-building skills.
- Excellent problem-solving abilities and attention to detail.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Knowledge of Colorado wage laws, liquor service regulations, and health department standards.
- Ability to stand and walk for extended periods.
- Ability to lift up to 50 lbs.
- Ability to work in a fast-paced environment and handle multiple tasks.
Responsibilities
- Lead conference servers during events
- Ensure all conference details are executed per client requests
- Monitor staff performance and provide guidance to ensure efficient and professional service.
- Work in cooperation with Conference Captain to ensure compliance with Colorado labor laws, including proper rest and meal breaks, overtime regulations, and wage transparency requirements.
- Collaborate with the culinary team to ensure food presentation and timing meet established conference standards.
- Monitor banquet setup and breakdown, ensuring accuracy of room sets, break stations, décor, and AV equipment.
- Ensure all safety, sanitation, and alcohol service regulations are adhered to in compliance with Colorado state laws.
Benefits
- medical, dental, and vision insurance
- company-paid life insurance
- short-term and long-term disability coverage and paid time off
- 401(k) retirement plan with an employer match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
