Consultant, Implementation

Visa•Columbus, OH

21h•Remote

About The Position

Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024. Leveraging Visa’s solutions, our core platform, and an expanding suite of capabilities, Pismo addresses the technological challenges that large banks, marketplaces, and fintech companies face in migrating from legacy systems to more advanced technology in the market. Pismo’s cloud-based platform empowers firms to build and launch financial products rapidly, scaling as they grow to have a broader audience while keeping high security and availability standards. Pismo’s 500+ employees are located in more than 10 countries around the world.

Requirements

5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Nice To Haves

6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Bachelor’s degree or equivalent experience.
8+ years’ experience leading complex delivery, onboarding, or implementation engagements.
Proven ability to influence senior stakeholders and lead through ambiguity.
Deep experience with API-driven or platform-based solutions.
Domain experience in either core banking or cards/payments.
Experience operating across regions, clients, or regulated environments.
Demonstrated people leadership and team development experience

Responsibilities

Lead complex client onboardings and implementations with multiple dependencies or regulatory constraints.
Act as trusted advisor on how clients can best leverage the platform and APIs to meet requirements.
Lead advanced platform and API demos, including deep dives into capabilities, patterns, and limitations.
Guide resolution of complex client issues, escalations, and ambiguous problems.
Own delivery governance, onboarding strategy, and escalation management.
Define and improve onboarding and delivery standards, playbooks, and ways of working.
Partner with Product, Engineering, and Customer Success to improve onboarding experience and platform adoption.