Contract Administration Manager I

TX-HHSC-DSHS-DFPSAustin, TX
8dHybrid

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.   The Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) Office ofAdministration (OA) seeks a highly qualified candidate to fill the position of ContractAdministration Manager within the Contract Operations, Eligibility Operations and Disability Determination Services (EODDS) Contracts Team. OOA is driven by its mission to lead with integrityand professionalism while supporting all stakeholders to provide excellent customer service. This position makes asignificant contribution to OOA's mission by performing advanced (senior-level)contract administration work with the highest level of accuracy, timeliness, and in accordance with HHSC standards. The position provides comprehensive oversight, leadership, and strategic planning for a portfolio of AES contracts. Responsibilities include overseeing the work of contract management professionalstowards the achievement of contracting objectives and goals; development and maintenance of the internalcontracting standards; developing relationships across divisions and agencies to ensureprogram, project, and contract activities are collaborative and coordinated among impacted parties; developmentof short and long-term strategies and goals for the administration of contracts;ensuring accountability and responsibility for performance results; exercising sound judgment in making criticaldecisions and analyzing complex information; interpreting state and federal laws,rules and regulations; applying appropriate intervention and administrative remedies; development ofcomprehensive plans and standards for ensuring procurements, contracts, and amendments aredeveloped thoughtfully and executed expeditiously; and ensuring all procurement and contract-related tasks areperformed with the highest level of accuracy and in accordance with HHSCstandards. Essential Job Functions (EJF):Attends work on a regular and predictable schedule in accordance with agency leave policy and performs otherduties as assigned and must also perform other duties as assigned and necessary.

Requirements

  • Knowledge of the principles and practices of contract administration, management, and monitoring.
  • Knowledge ofcontract performance analyses and monitoring procedures.
  • Knowledge of state andfederal laws, rules, regulations, policy and procedures relevant to contracts.
  • Knowledge of policies, functions, andoperations of governmental entities.
  • Skill in critical thinking.
  • Skill in communicating effectively both orally and in writing.
  • Skill in establishing and maintaining effective workingrelationships.
  • Skill in operating a personal computer.
  • Skill in timemanagement.
  • Skill in project management.
  • Skill in effective oversight to include planning, development and implementation of systems and processes.
  • Skill in the use of standard officeequipment and software.
  • Skill in excellent oral and written communication.
  • Ability to identify and analyze problems, evaluate alternatives and propose effective solutions.
  • Ability to prioritizeand complete multiple tasks within tight deadlines.
  • Ability to interpret and analyze statutes.
  • Ability to analyze,evaluate and summarize management records for accuracy and conformance to procedures, rules, and regulationsand to draft clear and concise reports and correspondence regardingfindings.
  • Ability to interpret rules, regulations, policies, and procedures.
  • Ability to deal effectively, courteously, anddiscretely with staff and the public through telephone, email, andpersonal contact.
  • Ability to work independently within the context of role expectations and responsibilities.
  • Abilityto maintain confidential information.
  • Must possess a current and valid Certified Texas Contract Manager(CTCM) certification issued by the Texas Comptroller's Office or secure CTCM within 12months of hire date.
  • Bachelor's degree from an accredited university or college OR Four (4) years of relevant experience in lieu of a degree.
  • At least three (3) years' experience managing solicitations, contracts, or amendments, or three (3) years' experience working with HHSC programs

Nice To Haves

  • 1-2 years of management experience preferred.

Responsibilities

  • Oversees the operations and activities of managing and monitoring contract performance.
  • Participates in the analysis of contractual issues and oversees the preparation of reports of findings andrecommendations.
  • Oversees risk assessments and determines the methodology and frequency of monitoring activities, whichmay include but is not limited to, billing validation, on-site visits, desk reviews, process improvement monitoring,and team approach monitoring.
  • In coordination with the contract teams and program area staff, ensures the completion of the riskassessment tool for all applicable contracts to prioritize monitoring activities and establishmonitoring plans.
  • Facilitates contract termination and closeout, including the review and analysis of all program reports andactions, equipment reconciliation (if applicable), and record disposition according to contract terms.
  • Serves/participates on committees regarding assigned contract/program area, new departmental statewideinitiatives, and redesign of contract related processes, to include the development and implementation of effective techniques for evaluating performance and compliance.

Benefits

  • comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees
  • defined benefit pension plan
  • generous time off benefits
  • numerous opportunities for career advancement
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