Controls Support Engineer

Vanderlande Industries • Atlanta, GA

22h

About The Position

Join our North American Service Center (NASC) as a Controls Support Engineer, providing critical on-site and remote support for cutting-edge automated material handling solutions. You will be a key player in ensuring system reliability and efficiency through expert troubleshooting, incident management, and optimization. A good understanding of Low-Level Controls (LLC) and PLC systems will be essential to your success. During the first year, you will be working on projects and must be willing to travel and work away from home for extended periods.

Requirements

• Proficiency in controls software for automated logistics.
• Strong understanding of LLC and industrial networking systems.
• Ability to work independently and prioritize tasks effectively.
• Strong teamwork and a solution-oriented mindset.
• Good analytical and problem-solving abilities.
• Commitment to continuous learning and professional development.
• Excellent written and verbal communication skills.
• Service Minded.

Nice To Haves

• Bachelor’s degree in engineering or a related technical field.
• Minimum 3 years of experience in controls technology, with a specialization in PLC systems.
• Hands-on experience with Siemens PLCs.

Responsibilities

• Incident Resolution & Diagnostics: Swiftly diagnose and resolve complex incidents related to automated material handling systems, minimizing downtime.
• PLC Support: diagnose, repair, prevent, modify, maintain, and commission IPC and PLC/LLC systems.
• Network & Communication: Troubleshoot and optimize bus networks including Profibus, ASI bus, Profinet, and TCP/IP.
• Log Data Analysis: Analyze log data to support and resolve potential system issues proactively.
• IT System Integration: Demonstrate proficiency in working with IT systems related to industrial automation.
• Technical Support & Troubleshooting: Apply comprehensive knowledge of electromechanical and networking systems, with a focus on Siemens PLCs.
• On-Site Support & Commissioning: Provide on-site support for troubleshooting, commissioning, and critical system maintenance during projects, customer peak periods, and system updates.
• Documentation & Escalation: Maintaining accurate incident documentation and effectively escalating complex issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level