Coordinator Accounts Receivable

Collin College•McKinney, TX

1d•Onsite

About The Position

Assist students and vendors with account-related questions and issues; manage refunds, payments, and collections in an efficient and timely manner; reconcile daily bank deposits, student accounts, and multiple reports as required.

Requirements

Knowledge of Microsoft Office software (Excel and Word)
Strong customer services skills
Strong training skills
Proficient telephone skills
Basic accounting skills
Intermediate computer software skills (Excel spreadsheet knowledge)
Professional verbal and written communication skills
Time management skills
Strong organizational skills
Ability to work well with other team members
Ability to handle difficult situations
Ability to explain detailed data
Ability to operate 10-key adding machine
Ability to manage projects
Ability to work independently with attention to detail
Ability to work with little supervision
Associate degree from an accredited institution and three (3) years of related experience OR equivalent combination of education and experience
Customer service experience
Cash handling experience, including bank deposit and cash-draw reconciliation

Nice To Haves

Experience in higher education
Sponsor Team - Outside scholarships; posting and billing third-party sponsors; account reconciliation

Responsibilities

Collect past due balances of student and vendor accounts
Maintain and reconcile spreadsheets
Invoice third-party vendors
Communicate information to students, vendors, and collection agencies via phone and email
Process refunds/disbursements in accordance with THECB refund guidelines
Review multiple reports and student accounts to verify correct information including refund amounts
Communicate with other departments, such as Financial Aid and Admission and Records
Reconcile and finalize all reports
Process 1098-T annual tax notifications by reviewing current IRS guidelines, verifying students have a social security number and valid mailing address, mailing out the W-9S form, updating students' accounts, reviewing 1098T forms for accuracy, uploading the file to the third-party vendor, and answering phone calls and email questions
Receive payments of checks and electronic funds, and properly reconcile to their accounts
Assist accountants in balancing cost centers
Process charge-backs of credit cards
Process returned to paper and electronic checks, and submit ACH file to the bank
Reconcile excel spreadsheets related to lab fees, liability insurance, third-party aging, and return checks
Process third-party billing or invoicing by receiving, scanning, and distributing purchase orders and vouchers
Sending monthly e-bill statements of account activity to students
Maintaining current third-party billing agreements with outside vendors
Reconciling third-party payments to invoices, and refunding overpayments as necessary
Perform other duties as assigned
Perform all duties and maintain all standards in accordance with college policies, procedures, and Core Values