Coordinator - Emergency/Disaster Preparedness

MaineGeneral Health•Augusta, ME

About The Position

The Emergency Management Coordinator leads and operates the organization’s emergency management (EM) program, ensuring readiness for a wide range of hazards and operational disruptions. This role is responsible for developing and maintaining EM plans, policies, training, drills/exercises, and improvement actions in close partnership with clinical and non-clinical leaders.

Responsibilities

Serve as the primary day-to-day lead for the organization’s Emergency Management program across all sites and service lines.
Maintain a comprehensive, all-hazards emergency management program aligned with healthcare standards and best practices.
Coordinate the Emergency Operations Plan (EOP) and supporting plans (e.g., evacuation, shelter-in-place, surge, mass casualty, utility failure, hazardous materials, cybersecurity/IT downtime coordination as applicable).
Lead the annual EM risk assessment and ensure mitigation and preparedness priorities are documented, communicated, and acted upon.
Develop, revise, and manage EM policies, procedures, and plans; ensure version control, approvals, distribution, and staff accessibility.
Maintain required documentation for accreditation and regulatory readiness (e.g., training, drills, After Action Reports, corrective action plans, committee minutes).
Ensure EM documentation is audit-ready and supports continuous improvement.
Design, schedule, and execute a robust annual exercise and training program (e.g., tabletop, functional, and full-scale exercises).
Develop realistic scenarios that engage clinical and support teams and test key capabilities (communications, incident command, continuity, surge, evacuation, etc.).
Facilitate after-action reviews, identify gaps, and drive corrective actions to completion with accountable owners and timelines.
Support activation and operations of the Hospital Incident Command System (HICS) or equivalent structure.
Provide on-call/response support as assigned during incidents, including situation status tracking, documentation, and coordination with internal leaders and external partners.
Participate in debriefs and ensure lessons learned translate into updated plans, training, and operational improvements.
Partner closely with clinical operations, nursing, facilities/plant ops, security, EVS, IT, supply chain, pharmacy, lab, patient transport, and leadership to embed preparedness into everyday operations.
Build strong working relationships with community partners (e.g., EMS, public health, emergency management agencies, law enforcement, other hospitals) to support coordinated regional response.
Serve as a trusted “in-service-of-the-teams” resource—practical, responsive, and solutions-oriented.
Coordinate EM committee work as applicable; prepare agendas, reports, and action tracking.
Develop and monitor program metrics (exercise completion, training participation, corrective action closure, compliance posture).
Promote a culture of preparedness through communication, education, and routine engagement.

Benefits

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work.
With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.
Physical Wellness: We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs. Employees have access to industry-leading leave for new parents. A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.
Emotional Wellness: When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.
Financial Wellness: Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances. Tuition Reimbursement is available to all employees to further develop skills and career. We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan. Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident. We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.
Career Mobility: Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development.
We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.
Equal Opportunity Employer M/F/Vet/Disability
Assistive technologies are available.
Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440