Coordinator of Volunteer Resources

Orlando Science Center. • Orlando, FL

23h • Onsite

About The Position

The Coordinator of Volunteer Resources supports the day-to-day operations for youth volunteers and adult volunteers at Orlando Science Center. This role is essential in engaging volunteers, both youth (13-17) and adults (18+), across multiple teams and sessions throughout the year, supporting both weekday and weekend volunteer activity during the school year and coordinating multiple youth volunteer teams during the summer months. This position provides programmatic and admin support by assisting with volunteer onboarding and training, retention, coaching, and operational administration of the program to ensure a positive and mission-aligned experience that enhances guest engagement. The Coordinator provides critical support for the ongoing training and development of our volunteers in a fast-paced, collaborative environment.

Requirements

• High school diploma or equivalent.
• Minimum of one year of experience coordinating or supervising both youth (ages 13–17) and adults in a volunteer, educational, or extracurricular setting.
• Proven ability to guide and support individuals in a team environment.
• Working knowledge of Microsoft Office programs.

Nice To Haves

• Customer service and/or hospitality experience.
• Experience working with people of various backgrounds, skills, and abilities.
• Experience designing newsletters, training slide decks, or other creative materials.

Responsibilities

• Support the daily operations of the Catalyst Youth Volunteer Program and Adult Volunteer Program to ensure high-quality service to meet program expectations.
• Develop and implement team-building activities, icebreakers, games, ongoing training resources, and facilitate daily volunteer meetings for large audiences.
• Produce schedules and coordinate teams of volunteers for traditional operational support and during special events.
• Assist with the coordination and facilitation of orientation and training sessions for new youth volunteers and adult volunteers.
• Communicate frequently with volunteers and staff to ensure volunteers are well-placed and operating successfully.
• Demonstrate commitment to OSC’s mission and values while modeling these values for volunteers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED