Coordinator, Transportation Operations

Dollar Tree

24d • $21 - $25 • Onsite

About The Position

Coordinates outbound shipments to support transportation operations. Ensures timely, accurate communication and coordination across stores, distribution centers, carriers, and internal teams to maintain service standards and operational efficiency. Here, you’ll have the opportunity to connect with people every day — creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you. We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.

Requirements

• High school diploma or equivalent required; some college preferred.
• 3–5 years of customer service experience preferred.
• Proficient in MS Office Suite (Excel, Word, and PowerPoint)
• Ability to perform essential job functions with or without reasonable accommodation, including lifting, walking, standing, climbing, stooping, and kneeling.
• Must be willing to work shift hours, overtime, weekends, and holidays as needed.
• Clear, professional verbal and written communication; active listening; conflict resolution.
• Delivers high-quality service; builds trust and strong relationships.
• Applies business and industry knowledge effectively; continuously improves performance.
• Identifies root causes; implements effective solutions; takes accountability.
• Maintains accuracy and attention to detail; prioritizes safety.
• Collaborates across teams; supports others; values team success.
• Dependable; takes initiative; drives toward measurable outcomes.

Nice To Haves

• Familiarity with DOT regulations and driver hours of service is a plus.

Responsibilities

• Coordinate outbound and backhaul freight assignments to maximize truck utilization and reduce costs.
• Monitor carrier performance and ensure compliance with delivery protocols.
• Perform accurate data entry across transportation systems and ensure accuracy of carrier invoicing within those systems.
• Conduct tracking and tracing of deliveries and equipment.
• Support claims processes and ensure proper documentation for credits.
• Analyze operational trends and implement process improvements.
• Follow safety procedures and promote a clean, organized work environment.
• Adhere to company policies and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees