Correspondence Coordinator

City of New York•New York City, NY

16h•Onsite

About The Position

NYC Parks is the steward of more than 30,000 acres of land – 14 percent of New York City – including more than 5,000 individual properties ranging from Coney Island Beach and Central Park to community gardens and Greenstreets. We operate more than 800 athletic fields and nearly 1,000 playgrounds, 1,800 basketball courts, 550 tennis courts, 65 public pools, 51 recreational facilities, 15 nature centers, 14 golf courses and 14 miles of beaches. We care for 1,200 monuments and 23 historic house museums. We look after 660,000 street trees, and five million more in parks. We are New York City’s principal providers of recreational and athletic facilities and programs. We are home to free concerts, world-class sports events, and cultural festivals. Perks - Earn vacation and sick leave every month and receive free membership to our recreation centers.

Requirements

A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Responsibilities

Perform administrative tasks to support the Commissioner, Chief of Staff and the correspondence team.
Assist with Commissioner’s correspondence totaling over 15,000 incoming requests per year, which includes routing incoming correspondence to the appropriate divisions, following up and closing out correspondence in the tracking system.
Perform data entry tasks on custom IQ database.
Follow Agency customer service standards for answering and returning phone calls and interacting with park patrons.
Manage confidential information.
Assist with coordination of Agency ticket lotteries and distribution for special events.
Represent the Agency at internal and external meetings and take appropriate follow-up actions.
On behalf of the Commissioner and Chief of Staff, liaise with all NYC Parks divisions, other City Agencies and key Agency partners.
Assist the Chief of Staff with special projects as needed.