Counter Sales Associate (2643)

Team Air Distributing , LLC•Clarksville, TN

5d•Onsite

About The Position

The Counter Sales position is responsible for delivering seamless customer experience and supporting daily team operations. This role requires high-quality, reliable service, while demonstrating clear, positive communication with both customers and team members. This individual contributes to a collaborative work environment and applies strong industry knowledge to effectively meet customer needs.

Requirements

High school diploma or equivalent
Previous experience in sales or customer service, preferably in a HVAC or distribution environment
Familiarity with inventory management and point of sale systems
Strong communication and interpersonal skills
Ability to work effectively in a team-oriented environment
Basic computer proficiency, including Microsoft Office Suite
Strong organizational skills and attention to detail
Ability to handle multiple tasks simultaneously and prioritize effectively

Responsibilities

Assist customers with past invoices
Ensure all billing is up to date from prior day's invoices and tickets
Quote prices and prepare sales orders
Determine the make, type, quality and availability of desired merchandise and make suggestions that meet the customer’s needs
Entering proper information to generate accurate invoices for pick up or delivery
Accurately locate and pick products for order fulfillment
Estimate date of deliveries based on knowledge of production and delivery schedules
Assess and determine warranty items while ensuring adherence to manufacturer policies and meeting the specific needs of each customer
File warranties for customers to ensure they receive credit for said items in a timely manner
Keep accurate notes of all interactions and organize paperwork appropriately
Stock, clean, and maintain show room
Schedule warehouse transfers as needed
Other retail warehouse duties assigned as needed