Covenants Assistant

Associa • Haymarket, VA

5d

About The Position

Associa is hiring a Covenants Assistant to support it large-scale HOA in Haymarket.
Daily responsibilities:
Assist residents and tenants by phone, email, and in the office with inquiries, issues and concerns.
Create property files for new home settlements and ensure that all existing property files are updated with current information.
Assist residents and tenants with the purchase of gate access stickers, troubleshoot issues with these stickers, update spreadsheets.
Daily uploading of new information into property Gate System (8 gates), including updating call box telephone numbers for homeowners and tenants.
Keep current updates in the database for resident mailing address and tenants lease information.
Assist staff with daily activities such as printing letters, filing and other duties as assigned.
Assist Covenants department by performing scheduled site inspections.
Notify responsible parties of code issues in accordance with community guidelines and governing documents.
Respond to and investigate allegations of violations of codes to determine validity of complaints and appropriate course of action within boundaries.
Accurately record inspection findings.
Other duties as assigned.

Requirements

• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of general office equipment (copier, fax, phone systems, etc.).
• Confidentiality and discretion in the performance of all duties and responsibilities.
• Self-motivated, proactive, detail oriented and a team player.
• Valid driver's license is required.

Responsibilities

• Assist residents and tenants by phone, email, and in the office with inquiries, issues and concerns.
• Create property files for new home settlements and ensure that all existing property files are updated with current information.
• Assist residents and tenants with the purchase of gate access stickers, troubleshoot issues with these stickers, update spreadsheets.
• Daily uploading of new information into property Gate System (8 gates), including updating call box telephone numbers for homeowners and tenants.
• Keep current updates in the database for resident mailing address and tenants lease information.
• Assist staff with daily activities such as printing letters, filing and other duties as assigned.
• Assist Covenants department by performing scheduled site inspections.
• Notify responsible parties of code issues in accordance with community guidelines and governing documents.
• Respond to and investigate allegations of violations of codes to determine validity of complaints and appropriate course of action within boundaries.
• Accurately record inspection findings.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed